In this case, the agent shows concern for the customer and wants to serve him in the best possible manner. The agent is also polite and courteous.
As a bonus, here is an example of our own holiday voicemail greeting here at OpenPhone:
.
Hello, you have reached Dr. X. Right now, I am with a patient, so I’m unable to respond to your call immediately. If you need help with a prescription, call number Y. If you need to book/modify an appointment, call number z. Please, leave your name, and phone number and reasons for calling.
We actually know a top insurance sales guy who did a sales motivational message every day just like this, and people used to call just to listen to his thoughts.
Departments and teams are typically organized by function – customer service, tech support, sales, billing questions, etc. When a team is busy handling other calls, encourage your callers to leave a message and reassure them that you will get back to them within a reasonable time frame. It’s important that you actually follow through to avoid upsetting your callers.
System administrators can configure voicemail settings for any extension in Account Manager. Individual extension users can change their voicemail settings in Work for Desktop or Virtual Office Online. To configure voicemail settings as a system administrator in 8x8 Admin Console, click here.
Generally, these greetings should be brief for an individual. State your name and a query for the caller's information. You can also include a backup number for people to reach you if you like. For an organization, it's a good idea to announce your standard office hours. Dial *98 on your OnSIP-registered phone. Enter your voicemail box number. Enter the PIN/password for your voicemail box. Press 0 for voicemail box options. Press 1 for unavailable greeting.
Your voicemail is set up with a default greeting, but you can record a personal greeting any time you want.
STARTING Ideas Business Formation Patents Entrepreneur Advice BRANDING Logos Business Names Website Business Cards FINANCING Startup Funding Line of Credit Invoice Factoring Loans MARKETING Sales Advertising Social Media Email ACCOUNTING Software Credit Cards Payroll Taxes REVIEWS This page may contain affiliate links. Please read my disclosure for more info.
If you find that your business voice message is running a bit long, break it down into sections and decide which parts you can cut out to reduce the message’s length.
Website: https://teamsstuff.net/2016/06/27/voicemail-options-sfb-cloudpbx-exchange/
For more information on how current voicemail technology can make managing multiple businesses a lot simpler, visit https://www.voicemailoffice.com
When you have finished recording your professional voicemail greeting, you may want to have a close friend call your phone number so you can listen to the outgoing message together. That way, you can get her opinion of the voice message before other callers are able to listen to it. If your friend recommends some changes for you, these should be easy to make, because most systems will allow you to delete your outgoing message and re-record it as many times as you would like. You might also Like Recommended lluviaporos December 5, 2013
My new personal voice message recording sounds clear, concise and sophisticated. Just by changing my voicemail message I felt I had substantially upgraded my image. I always want clients and colleagues to view me as professional, that is why a professional well thought out personal voice greeting is a way to market myself and my business too.
You have reached (Your Name) at (Your Business). I’m sorry that I wasn’t able to get to the phone. If you leave your name and number, I’ll return your call within one business day.
“Hello! You’ve reached the voicemail of [your name], [your job title]. I’m currently either away from my desk or on the other line. Please leave your name, telephone number, and a short message after the beep, and I’ll be sure to get back to you as soon as I’m available.”
That’s why a script is so helpful. Wondering why prospects aren’t leaving messages if you don’t answer right away, or what all of those missed calls are?