Invite the caller to leave a detailed message. If there is certain information you need, make sure to include that information here.
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When recording your business voicemail greeting, be sure to identify and introduce yourself and your business. This helps to confirm your caller that they have reached whom they intended.
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"Hello, you've reached [name] at [company]. I'm unable to come to the phone right now. Leave your name and number, and I'll return your call as soon as I'm free. Thank you."
You don’t need to have your whole life story in your voicemail greeting, you just basically need them to know that they reached the right person and that you will be getting back to them as soon as you can. This is the part where people like to get funny, maybe by saying, “hey, I’m out and definitely avoiding you,” which is funny if your friends are calling, but not if someone you want to work for is trying to reach you.
Being that I have been at Holdcom for a few months now, I decided it was time to change my cell phone voicemail greeting to something a bit more polished. Keep in mind, I have had the same voicemail message for probably 6 years, just transferring the same greeting every time I would get a new phone. Since I never hear my own voicemail, I never thought about changing it. Little did I know, my voicemail message could easily be working against me, and it took me this long to notice?!
Cox Business has implemented a feature temporarily that allows you to log into your new voice mailbox and listen to saved messages. This feature is available 30 days after migration during which time you can access your voice mailbox. Press “5” from the main menu to access old voice messages. After a user presses “5”, the system will pause for 3-5 seconds and connect you to your previous mailbox. A user can enter the older PIN to listen to the older messages. After 30 days, Cox Business will remove this temporary access feature. Improvements include enhanced performance and reliability, as well as some new features like Readable Voice Mail.
Now that you know which script to use, how do you record it? Depending on your budget and the resources available to you, you can record the script yourself, use a text-to-speech program, or hire a professional voice actor to record your greeting.
We look forward to serving you so please leave your contact info, details and reason for calling after the beep. We will call you right back!
Generally, people that call and leave messages are more likely to be ideal customers of your business. Your voicemail message is often not much more than a formality to the person calling.
Here are some of the examples that we have picked for you. By getting inspired by these, you can come up with your own unique greetings too.
Does your organization have a witty catchphrase or slogan? If so, use that to your advantage. Here is one that could be tailored towards a custom software company:
2. "Hi, you've reached [name] at [company]. If you need a quick response, please shoot me an email at [insert email address] and I'll be in touch by EOD tomorrow.
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Be unique in your voicemail greetings, add a human touch when creating the message.
10. "Hello, you've reached [X company]. We can't take your call right now, but please leave your name, contact information, and reason for reaching out, and one of our team members will be in touch within 24 hours."