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There is no definitive answer here, but you should include one of the two at the beginning of your message based on what makes the most sense.

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Do you have a landline at work? Make sure that all your phones, personal and business, have good clear, professional English voicemail greetings.
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Interesting Read : Why Should You Say NO To Increasing Customer Service Calls In 2020? Best Business Voicemail Greetings examples that you can try today for your brand
If the you haven't changed your personal greeting, a default system greeting will be played for callers. For example, "Please leave a message for John Smith. After the tone, please record your message. When you finish recording hang-up or press the pound key for more options."

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As an added bonus, posting a job on Voices.com is always free. They also have a VoiceMatch™ algorithm to match your job to only the most qualified voice talent.

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Your voicemail needs to have relevant information such as your name, who the prospects are connecting to, the department you work in, why your not available to assist your prospects, when you will call them and related information, this is what the prospects would prefer hearing instead of dragging the voicemail messages speaking about your brand and more.

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You may think your voicemail message is professional. But when you listen back it could sound rushed or shaky. Listen to it regularly to see if changes are needed.

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    e. Never Assume Anything: Phrases like “You Know What To Do,” “Sing Your Song at the Beep,” and others mentioned above are awful to leave in your greeting. For the sake of universality and comprehensiveness, NEVER assume the caller knows what to do. Lay it out clearly. f. Leave a Message: This phrase, by itself, will not do. It’s imperative for users to identify themselves in their greetings. Callers need to know they’ve reached the right person. g. Disregard Lethargy: If you’re not excited about your greeting, why would anyone else be? Never display a lack of enthusiasm in your greeting as it could turn callers off to both you and your business. h. Speak Clearly and Never Slur: Callers need to understand your every word; therefore, mumbling, slurring, and all other detractions of speech should never be recorded. d. Be Creative Without Sacrificing Quality: Callers know how voicemails work–i.e. leave a number, message, etc. While you want to be clear, it’s important not to be contrive or redundant with your message. Creativity can help users to differentiate themselves, as well as intrigue callers. While users should avoid the tropes of creativity listed above, it’s definitely good to think outside the box. That being said, scripting and practice can help users to experiment more with their greeting–ultimately allowing for more unique and creative approach. e. Speak With Diction: It’s important to present one’s self as an authority without alienating callers. As such, it’s crucial to articulate and speak with clear diction. “ if your voice recording has you stumbling over words and speaking haltingly, it does not convey confidence and competence,” states Ron Sellers of Grey Matter Research & Consulting. Remember, this greeting represents you; therefore, you want to appear collected and professional, as well as welcoming. To do this, one must carry themselves well through their recorded message. f. Account for Timeliness: Your message should be concise. No caller wants to be sitting through a rant/diatribe of redundant statements. Your greeting should flow without dragging. Inversely, one doesn’t want to be terse, either. Engage callers with a simplified approach laden with creativity. h. Account for Quality: Aside from speaking clearly, users want to eliminate any noise in the surrounding environment. The quality of the greeting is just as important as what’s being said in the greeting itself. As such, one doesn’t want to undermine a great message with poor quality. i. Courtesy, Tastefulness, & Tact: This is pretty self-explanatory and straight forward–NEVER be rude. Being light-hearted and humorous is very different from being obnoxious and/or abrasive. Again, these tools can be helpful if utilized properly, but not everyone perceives humor the same way. So play it safe. The last thing your voicemail greeting should do is offend a caller. k. Provide Options: if you’re part of a bigger company, it might be good to offer caller options. For example, allow a menu to defer callers to a colleague or co-worker in your absence. This can help show callers you care about their well being. Another option might be offering different modes of communication–i.e. email, fax, etc. In offering users diversity, contact may be much easier to maintain.

    In certain situations, it’s a good idea to let a call go to voicemail. If you’re in a loud area, unable to spend 10-15 minutes talking, or are otherwise distracted, don’t answer. Recruiters who cold-call candidates will understand that you’re simply unavailable – but make sure to return calls in a timely manner. If possible, call back during regular business hours.
    Context does matter here. If the caller would reasonably expect you to answer the phone (such as if they were calling a store or other place of business), an apology for not being able to get to the phone makes the most sense.

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    Your voicemail messages are now ready to be created just the way it is needed to be to tap your prospect’s attention for long. Key Takeaways: Voicemail messages are important, they solve the basic issue of not missing out on any leads.To create the best voicemail messages for your business you shouldn’t use standard statements, you should use relevant information and moreWe also covered the voicemail message examples you can get started with

    Cox Business offers a pager notification option when you receive voice mail. All pager notifications are routed to a pager email address, not a telephone number. Once you have identified the email address for sending messages to your pager, typically in [email protected] format, contact a Cox Representative to add pager notification preferences to your voice mailbox. Subject: New Voice Msg | 01/27/2013 | 08:46PM (EST) | Caller: (732)111-0000 | 2 new | 0 Subject: New Fax Msg | 01/27/2013 | 09:22PM (EST) | Caller: (732)555-2468 | 3 new | 0 Cox Business requires initial setup of each voice mailbox from a desk phone as it is set up in our network. Can I record and upload a professionally-recorded greeting for our voice mailbox? Contact your Cox Business representative for information about uploading pre-recorded files for your voice mailbox. How much storage space is provided with Cox Business Voice Mail? What happens when the storage space is consumed?
    Here’s another funny one for those times you really want to lighten the business mood:

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    Website: https://www.att.com/support/smallbusiness/article/smb-digital-phone/KM1195027/

    “Thanks for calling (insert company name), where your dream is our destination. I’m helping another customer at the moment, but please leave your name and number, and I’ll return your call.”
    2. From the Account Overview Page. Click (+) from My digital phone section. Select Manage my plan. From the My Phone Service page, scroll to My Voicemail, select Set up voicemail.

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    In today’s business life, it is so important to respond to customers in the fastest way possible. However, this may not be possible in all situations. In such cases, you should allow your customers to leave a message with a warm voicemail greeting. To do this, you must create your voicemail greetings by considering a few aspects.

    1. Choose a Phone Number. Pick a new phone number or transfer an existing business number to Talkroute. 2. Download Our Apps. Our desktop & mobile apps are available for MacOS, Windows, Linux, iOS, & Android. 3. Configure Your Settings. Customize your greetings, menus, extensions, voicemail, hours of operation, & more.
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A professional voicemail greeting can be the difference between a caller proceeding on to deliver their message or simply hanging up. Ensure you take the time to craft the right voicemail greeting for your business.

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Here are 5 sample scripts for business voicemail greetings that will make you and your company look personable, knowledgeable, and professional. And here are some sample voicemail greeting scripts for doctors, lawyers, and dentists, in case you're not looking for business greetings.

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Why stop there? Being exposed to professional voice talent and listening to the improvement in quality over my voice, I have stepped up my voicemail greeting even further and now have a professional voicemail greeting using a Holdcom voice talent.

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