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When was the last time you checked your voicemail for missed messages and paid attention to your greeting? If you’ve activated your Voice over Internet Protocol (VoIP) phone’s voicemail transcription feature for convenience, chances are it’s been ages since you last listened to your voicemail greeting. So it's probably time that you took the time to update it for your callers.
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The voicemail reception capacity varies depending on the voicemail system you use.
A professional voicemail greeting can be the difference between a caller proceeding on to deliver their message or simply hanging up. Ensure you take the time to craft the right voicemail greeting for your business.
7. Hello, this is [your name] at [your company]. I’m currently out of the office, but if you leave your name, number, and a brief message, and I’ll return your call as soon as I get back.
All of these questions are pertinent to their call, and it’s important that you answer any that is relevant to your specific situation. Make sure not to drag on too long going through all of the info.
23. Hello, thank you for calling [business name]. Please leave your name, number, and a brief message, and a member of our team will return your call within 24 hours.
25.Thank you for calling [X company Company name]. Our representatives are currently unable to take your call as they are helping clients achieve [X goal]. We don’t want to take up your valuable time, so please leave us your name, phone number and message after the beep and one of our representatives will personally assist you within the next 24 hours. Have a wonderful day.
6. "Hi, this is [your name]. I'm either on a call or away from my desk. Please leave your name, number, and a brief message and I'll get back to you. Thank you.
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For users who want to avoid the scripting process altogether, there are also services that provide prerecorded messages. Again, your voicemail greeting shoulders a lot of responsibility. Some people aren’t comfortable with having to create a message to deal with it. As such, users can choose from libraries of prerecorded messages, which are standardized greetings, for their voicemail. There are a variety of applications, services, and companies that provide this service. For example, VoiceNation, a voicemail, virtual PBX, and answering services provider, offers users a variety of samples.
Before you officially pick a greeting, why not practice on making your voice even and understandable? I know that my voice rises when I speak on the phone, and I tend to speak faster, so I practice in the mirror to slow down my voice and make sure that I am speaking as naturally as I can.
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Having a reference sheet will help you stay focused while delivering your message. Make sure to keep your outline concise; only include the essential points that you intend to cover in your message.
Now that you know which script to use, how do you record it? Depending on your budget and the resources available to you, you can record the script yourself, use a text-to-speech program, or hire a professional voice actor to record your greeting.
In closing, this guide should highlight that the options for professional, friendly, interesting, impressive, and concise voicemail greetings are as broad as the imagination. …
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