Website: https://www.thebalancesmb.com/on-the-phone-or-busy-voicemail-greeting-examples-2533545
Before you read this, stop and listen to the voicemail greetings for your cellphone and business line. Seriously, I’ll wait.
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I have a confession to make: I haven't recorded a new voicemail greeting in nearly a decade. Since then, I've (hopefully) become more articulate, poised, and self-assured. But hear my voicemail recording, and you'd think I was still new to the work world, a little unsure of myself — and probably not an authority.
Here’s our ultimate guide, including video and audio samples, on every thing you need to know about professional voicemail greetings:
Whether you’re a small business or a large corporation, professional voicemail greetings make your business look more professional, and can also help to increase sales and improve customer satisfaction.
“Good morning. You’ve reached the voicemail of [your name]. Today is [date]. Please leave me a message with your name and contact information. Oh, and here’s my motivational quote of the day: [read quote].”
Currently, Cox Business does not offer fax features in voice mailboxes; however, our development roadmap includes creation of special services that support faxing. Cox Business is launching a new platform for voice mail in 2014 and existing customers must set up their voice mailboxes during migration. How will I know when Cox Business is moving my voice mailboxes to the new platform?
If you are planning to take off some time for the holidays, instead of leaving a voicemail greeting, another option is to hire a live answering service to handle your missed calls! Enjoy your Christmas with friends and loved ones without compromising your business needs. Recent Posts Never Miss Client Calls with Proactive Legal Answering Services 4 Customer Service Costs Reduced by Professional Answering Services The Benefits of Having a Live Answering Service 24 Hour Customer Service Benefits 3 Ways a Call Center Can Boost Productivity
Note: A line that is dedicated to an alarm, credit card, ATM or fax machine should not be included in a Rollover Hunt Group.
Now that we have gone over the basic do’s and don’ts of the office voicemail greeting, let’s check out some examples! 15 Professional Voicemail Greeting Samples 1. Company Voicemail Greeting Samples “Hello. Thank you for calling [Company Name]. All of our representatives are currently assisting other callers.
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The above section details types of phrasing to avoid; however, it doesn’t detail what users should NOT say on their greeting. Though this is a bit loaded, as there are hundreds of combinations of things one shouldn’t say, there are some key components users should ALWAYS avoid. a. Forget About Slang: You should strive to be as professional and welcoming as possible in your greeting. While this may steer you towards using slang, in an attempt to make callers comfortable, it’ll most likely work against you. As a professional, your demeanor, tone, and speech should be clear cut and well articulated. Using slang undercuts this and works against you. b. Don’t Even Think About Profanity: This is a no-brainer. Never, under any circumstances, curse in your greeting EVER! c. Keep Your Sentences Clean, Don’t Ramble: Introduce yourself and give your caller specific direction. Avoid long diatribes detailing tangent thoughts. Keep it simple and quick. d. Always Return Your Calls: It’s important for callers to feel they are valued. Nothing dissolves this quicker than a greeting that doesn’t stress this. For example, “I’ll call you when I can,” “If I don’t return your call, please call back”—these phrases are terrible and completely destroy any good will you may have with a caller.
No one should be calling during the holidays, and yet some people do. When you’re out for the holidays, create a voicemail greeting that communicates the cheerfulness of the season while still staying professional.
What do you think of your voicemail greeting? Does it sound professional, or is it outdated? Even worse, is it a computerized voice with a default message? (Ew.)
1. Hi this is [you name], I’m either away from my desk or on the phone, please leave your name and number along with a short message and I’ll be sure to get back to you.
Voicemail plays an essential role in business operations. It captures all the missed communications from your customers so your employees and departments can respond to them quickly.
What kind of company do you run? A law firm may prefer more formal business voicemail greetings than a trendy retail store, for example.