77% of people believe that a phone call is the most efficient way to get business done. But have you got the right call handling protocols in place?
“Hi, you’ve reached [XYZ Company]. We can’t take your call right now but feel free to call back during business hours from [hour] to [hour], Monday through Friday. In case of an urgent query, you can contact us through our website [URL] and access our live chat.
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Don’t include the date unless it’s completely necessary. 16 of the messages I heard last month had the wrong date—one of the messages had a date over 2 months old!
Happy [Monday!] You’ve reached [Jessica on the Business Development Team at LinkedPhone]. I’m presently out of the office [for a meeting until late this afternoon]. Please include your name, number and the reason for your call and I’ll get back to you ASAP. Thank you and have a fantastic day!
Website: https://www.onsip.com/voip-resources/smb-tips/after-hours-voicemail-and-auto-attendant-greetings
“Thank you for calling (your name), voted your #1 realtor in (insert county name). I’m either away from my desk or helping another customer find their dream home. Please leave your name and number, and I’ll be sure to return your call as soon as possible.”
SFB Voice Access Guide - a list of voice and touchtone commands for accessing voice mail, email and calendar. Lift your phone's handset. Press and hold the 1 key. Follow the prompts to Personal Options. Select Change Your PIN.
Top 13 Professional Voicemail Greetings – Examples, Scripts, Samples, Audio Recordings
Business Voice helps show your customers what you’re really about ‒ human-to-human connection. With unlimited calling to the U.S., Canada, Puerto Rico and the U.S. Virgin Islands you can connect with customers far and wide for one simple flat rate.
5. Hi, this is [your name]. I can’t get to the phone right now, but please leave a message with your name and number, and I’ll get back to you as soon as possible.
No matter the time, no matter your location, our team backs your business communications around the clock with free phone, email, and chat support.
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Here are some of the examples that we have picked for you. By getting inspired by these, you can come up with your own unique greetings too.
Hello! You’ve reached [Luke on the Customer Success Team at LinkedPhone]. Our office is currently closed but rest assured your call is very important to me. Please leave your name and number and let me know how I could be of service to you. I’ll return your call on the next business day. Thank you!
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Thank you for the tips! I will definitely use these when I record my voicemail greetings and messages when my customers are on hold using MightyCall. It’s very important to have effective greetings in order to maintain customers before the human to human interaction.
Creating a professional-sounding voice recording for your phone system can be a more difficult process than one initially might assume.