Note: A line that is dedicated to an alarm, credit card, ATM or fax machine should not be included in a Rollover Hunt Group.
2. Professional voicemail greetings for your business cell phone number. It’s a good practice for each of your team members to have their own personal business phone numbers.
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When recording your business voicemail greeting, be sure to identify and introduce yourself and your business. This helps to confirm your caller that they have reached whom they intended.
Random facts could include their favorite movie, vacation spot, candy, or television show. Regardless of what you choose, it will surprise your caller and more than likely make them leave a message if they were considering hanging up.
Hi! This is (insert name and title.) My apologies, but I’m away from my phone until (insert date.) While I’m …
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For many small businesses, it may not be possible to pick up the phone immediately. Other times, you may receive a call after hours or during a busy time when no staff is available to assist a caller.
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State your name clearly so the caller knows they have the right number. 3 of the messages I heard last month were missing his/her name.
Are you on the hunt for more great business tips? Why not take a look at some of our other blog posts, like how to waste less time and boost efficiency? And remember, you can always get in touch with all your queries.
8. “Thanks for calling [your name] at [your company]. I didn’t mean to send you to voicemail but I am either on the line with another client or on the go. Leave your name, number, the reason for your call today and the best time to call you back. I’ll speak with you shortly! ” Your caller probably wanted to reach you, not your voicemail. Advise your caller that you’re simply on the line with another caller and you’ll be right with them.
If you can get your voice mail greeting professionally recorded, then definitely consider it! These greetings sound great and can have a strong “corporate” or “important” feeling to them. When they are done properly, these recordings can be very memorable and get a lot of attention. A professional voice talent can be hired to make your greeting sound fantastic. Yes, they might be less personal, but they are certainly professional. So it’s up to you which image you want to portray. If you use a web-based voice mail system like Solaxis, then you can upload these recordings directly into your voice mail system.
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Consider for a moment how your phone is currently being answered. Professional courtesy is quite often not the standard for many college students. An abrupt "Yeah!" could be listed among the more courteous greetings. The more outrageous remarks will often buy you a major black mark in the professionalism category—even if it was your roommate answering your phone and acting crazy. A simple "This is ____" is always a pleasant change for a college student call. Make the change today, before the next (or first) employer phone call. If you have a landline, you should also encourage your roommate to do the same.
If they are calling without an expectation that you always pick up (such as if you are a business coach or a one-man shop) then thanking them for calling might make the most sense.
Hello, you have reached Dr. A. We are busy assisting patient on the another line. Please, leave your details, including the case number if applicable, name, and phone number. For a medical emergency, hang up and call 911.