77% of people believe that a phone call is the most efficient way to get business done. But have you got the right call handling protocols in place?
With all these things to include, it's easy to write your greeting the wrong way. To keep it simple, something like this:
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33. Hello, you’ve reached [X company]. We’re currently closed to celebrate [X holiday], but we’ll be back on [X date]. Please leave your name, number, and a brief message so our team can get back to you when we return.
“Thank you for calling [company/person’s name]. We are currently unavailable, but if you leave your name, phone number, and message, we will get back to you as soon as possible.”
“Hey, this is [your name] over at [XYZ company]. So anyway I’m about to give in my resignation right now. Please don’t call here again. Just kidding!
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Virtual events are very much like many other kinds of meetings; only they take place over the internet. This technology allows visitors and businesses to collaborate, share information, connect with...
Whether it’s an out-of-stock product, a canceled event, or social media snafu, there are times when your business may see an influx of frustrated callers. While it is important to address their concerns head-on, you may not be able to answer each call as it’s received. Make sure you use best practices for dealing with angry customers, and that your voicemail greeting sets the appropriate tone. Avoid defensive language, validate their concerns, and keep them informed as to how you are handling the situation.
Hi, my name is Dew Tinnin. I'm a speaker, sales coach and consultant, and CEO of Skillway. I live in Nashville, TN with my husband, Shane, and our dog, Peanut. My stepson, Spencer, attends St. Cloud State University. I enjoy reading, running and traveling. BlogArchives (List of All Posts) Subscribe Via Email About Dew Work with MeSales Coaching Executive Coaching Sales Training Sales Consulting Speaking Testimonials Contact Me Client Login Setup Professional Voicemail Greetings on iPhone With Examples: Personal, Business and Busy
14. Hi, you’ve reached [business name]. We can’t take your call at the moment, but if you leave your name and number, the next available team member will return your call as soon as possible.
“Hey, this is [your name] over at [XYZ company]. So anyway I’m about to give in my resignation right now. Please don’t call here again. Just kidding!
Wondering what to say in your business voicemail greetings? Read on to learn how to record a good voicemail that is professional (or funny) to encourage callers to leave a message.
Once you have your message, you need to actually record it. The exact process varies depending on whether you’re using a cell phone or office phone, but here’s the basic process: Press the voicemail button, or press and hold 1 on most cell phones. Enter your password. Record your message. Listen to the message you just recorded. Follow the prompts to save your message. Following Up on Voicemail Messages
As you develop your voicemail script, keep in mind these important tips to ensure that you’re perceived as a professional.
48. Hello, you’ve reached [name] at [company name]. If you need help with [X reason], please contact [X person/X system] or [visit our website at X and send us an email]. For all other inquiries, please leave your name, phone number, and a message, and I’ll get back to you as soon as I can.
8. "Hi, you've reached [your name]. I'm unable to come to the phone right now. But if you leave your name, number, and a short message, I'll be sure to call back.
About Us Integrations Technology Partners Partner Programs Contact Us Products Business Phone System SIP Trunking Contact Center Monster SMS Video Meetings Professional Voice Recordings Phones Solutions Enterprise Small Business Residential Pricing Blog About Us Integrations Technology Partners Partner Programs Contact Us Products Business Phone System SIP Trunking Contact Center Monster SMS Video Meetings Professional Voice Recordings Phones Solutions Enterprise Small Business Residential Pricing Blog If you want your business’s first impression to be a positive one, do you do so with your voicemail greeting. You want your greeting to be such that it matches your business’s good image.