(Wondering how you can receive texts from your business callers? Check out the OpenPhone App today)
Instead of having the typical “You’ve reached ABA Corporation. Please leave your message after the beep”, make it unique and interesting.
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When the phone line is busy or the line is not answered, the call will be redirected to the number you specify, voicemail or a do-not-disturb announcement.
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As the old saying goes, practice makes perfect. Read your voicemail script aloud several times in order to get the flow and annunciation correct. Soon, you’ll be a voicemail pro!
Some people try to get really fancy with their voice mail greetings and they will put the current date on their message. This requires you to update your voice mail greeting daily. This level of customization is completely unnecessary and often leads to problems when the user forgets to update the actual date itself. However, updating your outgoing voice mail message to reflect a particular season or holiday can be a nice touch as long as you remember to change it accordingly.
To clear any customers doubts or expectations, make sure to mention on your voicemail when you’ll be available. Don’t say that you will “try” to return their call. Instead, offer them a realistic timeframe in which they can expect their call to be returned, so they know what to expect - whether it will take you 24 hours or a week to get back to them. This will eliminate your customer’s worries about your timeliness and encourage them to wait for your reply instead of heading over to your competitors.
For many businesses and professionals, your voicemail greeting is going to be the first point-of-contact for your customers. This is especially true for service businesses, who often rely on their voicemail to collect information from interested parties.
Business Voice helps show your customers what you’re really about ‒ human-to-human connection. With unlimited calling to the U.S., Canada, Puerto Rico and the U.S. Virgin Islands you can connect with customers far and wide for one simple flat rate.
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Here are 5 sample business voicemail greeting scripts that will leave a positive and personable impression on your callers.
Pro Tip: Smile while you’re recording your greeting and your voice will sound pleasant.
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Because for many callers, this will be the first point of contact for your business, it’s important to set it up correctly — but how?
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Voicemail service providers like Voicemail Office offer these life-simplifying features as part of their unified messaging packages, which allow users to obtain both voicemail and fax messages in their email inbox. Voicemail messages that are sent to email are also identified with the extension number in the body of the email, so that the purpose of the call can be foreknown. Surprisingly, rates for these services are very low, starting at just $9.95 per month.