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Choosing the right VoIP service can make or break your business. The benefits of VoIP are countless and offer you the chance to streamline your organization.With the range of VoIP providers on the market today, it’s tough deciding which provider you should choose....

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About Us Partners Guest Blog Opportunity Help Center Careers Scholarship Refer a Friend Contact Us In Best Practices 21 Professional Voicemail Greeting Examples Share on Facebook Share on Twitter LinkedIn Contents hide Why your business needs professional voicemail greetings Professional voicemail greetings for your business cell phone number Voicemail greetings for the customer service phone number Voicemail greetings for calls received after business hours
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When recording your business voicemail greetings on your VoIP phone system, make sure to state the correct time when your callers can expect you to call back. If your call-back policy is within two hours or 24 hours, make sure to say the correct expected time so your callers don’t waste their time waiting for your call.
Here are several tips to consider when setting up a professional voicemail greeting:

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A name recording is the most basic way to personalize your voicemail box. It inserts your name into the default unavailable greeting: “The person at mailbox [four-digit voicemail box number] is unavailable. Please leave your message after the tone. When done, hang up or press the pound key.” Dial *98 on your OnSIP-registered phone. Enter your voicemail box number. Enter the PIN/password for your voicemail box. Press 0 for voicemail box options. Press 2 to record your name. Default Unavailable Greeting
In this case, the agent shows concern for the customer and wants to serve him in the best possible manner. The agent is also polite and courteous.

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“Good morning. You’ve reached the voicemail of [your name]. Today is [date]. Please leave me a message with your name and contact information. Oh, and here’s my motivational quote of the day: [read quote].”

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Voicemails need to maintain a professional consistency that’s aligned with the entity it’s representing. That said, the structure can vary depending on the situation. There’s no template set in stone. In fact, trite and generic should be off the table. The goal should be a balance of uniqueness and practicality.

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    Watch to the video below to find out how the service works! If you have any additional questions, visit the FAQ page.

    38. You’ve reached [your name] at [your company]. I’m sorry, but I’m temporarily unavailable. Please leave your name and number, and I’ll return your call as soon as possible.
    d. Utilizing Ambiguity Over Clarity: When setting up your voicemail greeting be direct and to the point. Tell callers your information, a brief greeting, and direction—i.e. “Hi, this is Jim Shamalam (from Iron Industries). Sorry I can’t take your call right now. Please leave your name number, and a brief message and I’ll get back to you as soon as possible. Thank you.” This is ideal, as you inform callers and let them know what they should do to ensure a return call. A lack of direction can lead to callers leaving incomplete messages (lacking contact or other information) or even callers hanging up without leaving a message altogether.

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    27. Hi, It’s [your name] of [your company]. I’m in a meeting at the moment. Please leave your message and contact information, and I will get back to you within [realistic timeframe]. Thank you for calling.

    When your company needs a superior business voicemail system, give us a call. We can help! We’ve been delivering professional hosted PBX solutions since 1997 and as a result, we offer experience you can trust. Get started today by comparing our business phone plans or request a free demo!
    Re: Voicemail for Auto Attendant & Call queueing. Yes, believe this was covered earlier, or in another thread. Basically need to have a user with UM/Voicemail enabled in your O365 tenant, then the AA routes to a "person". So it will costs you a full E3 license to enable UM/Voicemail.

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    Recording the message yourself doesn’t mean it can’t be done professionally. You can still get studio time with an experienced audio engineer. Studio time can cost $60-$100 per hour, which may or may not come with an engineer. If you need to hire one, their rates are usually $100-$300 an hour. Mind you, their feedback, professional experience, and editing capabilities are typically well worth the extra expense.

    Changes can be made to voicemail settings on the phone through the voicemail options audio menu only after the initial voicemail password has been set up in Account Manager, Work for Desktop, or Virtual Office Online.
    Expanding on the simple approach above, let the caller know who they've reached. This will not only eliminate people leaving voicemails by mistake, but it will reassure the caller that they have called the number they intended.

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    For those with voicemail greetings that get changed about as often as a new president is elected, know that this is doing a serious disservice to the caller-recipient relationship. It signals to callers that the business is anything but an authority, most likely not very detail oriented, and has questionable overall credibility and competency. Those aren’t traits that any business wants to associate itself.

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Hi, you’ve reached Customer Service. We are busy assisting other customers at the is time. Please leave a detailed message with your order number or customer ID, the reason for your call, and the best number to reach you. A Service Specialist will return your call as soon as possible.

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4. Voicemail greetings for calls received after business hours. You don’t want to answer calls 24/7 (unless you’re serving clients globally and there’s an expectation of 24/7 support).

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