To clear any customers doubts or expectations, make sure to mention on your voicemail when you’ll be available. Don’t say that you will “try” to return their call. Instead, offer them a realistic timeframe in which they can expect their call to be returned, so they know what to expect - whether it will take you 24 hours or a week to get back to them. This will eliminate your customer’s worries about your timeliness and encourage them to wait for your reply instead of heading over to your competitors.
25.Thank you for calling [X company Company name]. Our representatives are currently unable to take your call as they are helping clients achieve [X goal]. We don’t want to take up your valuable time, so please leave us your name, phone number and message after the beep and one of our representatives will personally assist you within the next 24 hours. Have a wonderful day.
.
Here are 5 sample business voicemail greeting scripts that will leave a positive and personable impression on your callers.
Your phone service includes a 411 and White Pages directory listing (simple, straight-line listing) for new phone number(s). A 411 and White Pages directory listing for your toll-free numbers is optional and provided at an additional charge.
I am not a voice talent, and I hate the sound of my own voice. Every time I lose my cell phone (daily), I call it from another line to help myself find it. And every time I do this, I wish my voicemail message sounded…different. I’m always reminded that I should sit down and rerecord it, so it makes a more professional first impression.
Need script options? Take a look at these templates (and modify them as you please):
1. Personal Business Voicemail Greeting. Your personal voicemail greeting should be brief and to the point. State your name and your availability, project a welcoming aura, and ask the caller for whatever information you need from them. Hi, you've reached the voicemail of Mike Downing. I'm not available to …
4. Turn on Autoplay. You don't have to press 1 to listen to messages if the Autoplay feature is on. To turn AutoPlay on or off: From the Main Menu, press 4 for Mailbox Settings.
Website: https://technology.ku.edu/sites/technology.ku.edu/files/docs/training/SkypeforBusinessMac_Voicemail.pdf
https://www.onsip.com/voip-resources/smb-tips/10-sample-call-center-greeting-scripts
Telling a quick joke or including a little more information can keep you safely within the 20-second timeframe while letting the caller understand a little more about you.
Here, the pet care company leaves multiple options to fulfill the needs of the callers. They also have the option for attending to callers with immediate needs.
Please leave your contact info, full name, and other details and I’ll call you back once I’m back in the [city/country/area]. Ciao for now!”
26. Thank you for calling [your name] at [company name]. Unfortunately, I can’t take your call right now. Please leave your name, number and a message, and I will call you back as soon as I have the opportunity.
You can also upload an unavailable greeting using the OnSIP app. After logging in, click on the Voicemail Settings gear icon at the far right. Make sure that the Custom Greeting is toggled to "on." You will then see an option to upload a .wav file of your choice. This recording will serve as your unavailable message.
Interesting Read : Why Should You Say NO To Increasing Customer Service Calls In 2020? Best Business Voicemail Greetings examples that you can try today for your brand
14. Hi, you’ve reached [business name]. We can’t take your call at the moment, but if you leave your name and number, the next available team member will return your call as soon as possible.