Recording company voicemail can be really simple, like speaking your new business voicemail script into an iPhone, or you can set up voicemails across your entire company at a highly professional level.
When you have new voicemail, the Phone tab in the Skype for Business main window displays the number of your messages. See Contact Card opens the caller's contact card, which lists their phone number, email address, office location, and so on. Open Item in Outlook provides more information about the call.
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What happens here is when you apologize and sound genuine in your tone, your prospects would understand and leave their contact details for you to follow with them.
The basic rule of thumb is that callers should hear one of two things when they first connect with your voicemail — either an apology for not being able to answer the call or a “thank you” for having called. You can do both if you prefer, but keep it short and to the point.
19. “Thank you for calling [company]. We’re closed for [holiday] from [date] until [date]. Please leave your message and we’ll get back to you as soon as possible. Have a happy holiday!”
15. “Hello, you’ve reached the Sales Department at [Company name]. All of our representatives are currently helping clients [insert goal such as, ‘achieve 40% growth through streamlining HR’] and are unable to take your call. Instead of putting you on hold and taking up your valuable time, please leave your name, company, and phone number and we’ll give you a call back ASAP. Thank you!”
5. "Hello, [Person's name] is chasing new adventures and is no longer with [Company name]. Please forward all future requests to [New or interim person's name] at [phone number]. Thank you!"
So, I finally did it. Here’s my process for developing a professional voicemail message in 10 steps:
It's easy to get carried away in a voicemail and include more detail than is necessary. We've all been in that situation where the automated or pre-recorded voice on the end of the line goes on and on with more information than you can take in.
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Before you record your business voicemail greeting, be sure to rehearse it so you feel comfortable and don’t stumble around. You might want to write a script and practice a few times out loud beforehand.
Customers do not possess the expertise and knowledge you do. When creating your business voicemail greetings, make sure you don’t use such technical terms that the customer may not be able to understand.
If they don’t leave a message, you’ll never know who called. Some people may assume they should just call back later. But if you prefer to get back to them at your leisure, encourage them to leave a message.
14. “Thanks for giving us a call! We promise it’s never a bad time for [company name], but you’ve reached us after-hours. Please leave us your name, number and the best time to reach you and we’ll give you a call when we are open.” Let’s face it, you’re not always open. Yet that doesn’t mean you don’t want to help your caller. Let them know you’ll call them right back when you’re open again.
While straightforward is always the safe bet, certain entities can go to the humorous side of voicemail greetings. Before taking this route, consider the type of callers and the persona the recipient is trying to convey. Since (insert name) isn’t available at the moment to take your call, but will promptly return it should you decide to accept your mission and leave your name and number, we have a very important question to occupy you in the meantime. Why did the chicken cross the road? Voicemail Greetings For Vacation
If you like to keep things simple, opt for a basic greeting. Most voicemail options allow you to record just your name, which lets callers know they’ve reached the right person.
1. Short Business Voicemail Greetings. Hi there, you’ve reached [your name] at [X company]. Thanks for calling. I'm unable to answer the phone but if you leave your name, phone number, and message.