Website: https://support.microsoft.com/en-us/office/make-and-receive-calls-using-skype-for-business-228e03aa-7361-4997-8dfa-1dd9bdc717f6
For Skype for Business the voicemail was hosted in Exchange but with Teams Microsoft released a service called Cloud voicemail (previous Azure Voicemail). In the start this was kind of basic but now end users can do more configurations. You can configure Cloud Voicemail from your Teams client or from a web page.
.
Category: Phone Number, Customer Service, Support Number, Tech Support Show more
Writing a script doesn’t mean you have to write a speech. A simple greeting is fine, like this sample voicemail message:
You need to modify some settings of Skype for Business before you set up devices for an on-premises Skype for Business deployment. Ensure that you complete the following tasks: • Set the server log levels to capture only low-level events. For information on setting logging levels, see Set-CsUCPhoneConfiguration on Microsoft Docs.
When was the last time you checked your voicemail for missed messages and paid attention to your greeting? If you’ve activated your Voice over Internet Protocol (VoIP) phone’s voicemail transcription feature for convenience, chances are it’s been ages since you last listened to your voicemail greeting. So it's probably time that you took the time to update it for your callers.
Have a positive attitude while recording your voicemail greeting — it will carry through in your voice. If you find it difficult to convey positivity over a phone system, try smiling while you’re recording. (We promise, you will hear a difference.)
What happens here is when you apologize and sound genuine in your tone, your prospects would understand and leave their contact details for you to follow with them.
20. "Hey there, this is [your name] from [your company]. I'm out of the office until [date]. In the meantime, please direct your inquiries to [coworker's name] at [email address]. They can also be reached at [phone number]. Thank you."
What kind of company do you run? A law firm may prefer more formal business voicemail greetings than a trendy retail store, for example.
“Good afternoon. You have reached the office of [your name]. I will be out of the office beginning on [date] and will be returning on [date]. Please leave a brief message with your contact information, and I’ll be sure to get back to you as soon as I return on [date]. If this is an emergency or you need to speak with someone before I return, please contact [name of colleague/supervisor], [their job title], at [their phone number].”
Instead of leading with tired old lines like 'Your call is important to us', brush up on your telephone etiquette and start your voicemail with a thank you.
Watch to the video below to find out how the service works! If you have any additional questions, visit the FAQ page.
Why stop there? Being exposed to professional voice talent and listening to the improvement in quality over my voice, I have stepped up my voicemail greeting even further and now have a professional voicemail greeting using a Holdcom voice talent.
If you’re going to start with a common statement such as ‘Your call is important to us’ and the other statements you have heard, your prospects are going to walk away.
I appreciate your efforts at customer service. My clients receive the same impression and think better of my company.
37. You have reached [your name] at [your company]. Thank you for calling. Please leave your name, number and a message, and I will get right back to you.