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For many small businesses, it may not be possible to pick up the phone immediately. Other times, you may receive a call after hours or during a busy time when no staff is available to assist a caller.

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42. Hi, you’ve reached [X company]. Our team is currently out of the office or assisting other customers. Leave your name, number, and a brief message so we can direct your call to the proper team member when we return.
State your name clearly so the caller knows they have the right number. 3 of the messages I heard last month were missing his/her name. .

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What voice do you want to convey when speaking with customers? This may be professional, casual, or even humorous.
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When you’ve successfully recorded your best English Voicemail Greeting please write “DONE” in the comments on our Voicemail Greeting Video in Youtube and give yourself a high five! Well done.
The voicemail reception capacity varies depending on the voicemail system you use.

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Before you record your professional voicemail message, take a quick peek through these examples for some inspiration:

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After you recognize yours and your customer’s pain points, it will be much easier for you to classify what instructions that you need to mention in your business voicemail greetings. Modifying your calls to action will help to make a big difference in eliminating pain points and enhancing the customer experience.

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    Are you struggling to come up with a voicemail greeting that you believe in? Do you find that everything you record comes out too casual, overly professional, or doesn’t seem to touch all of the bases that you want it to?

    Website: https://www.att.com/ecms/dam/att/smb/help/pdf/ATTPhoneforBusinessVoicemailUserGuide3.6.2020.pdf
    When your small business is closed, ensure that your callers know that! If appropriate, you might want to reiterate your business hours to manage callback expectations.

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    “Good morning. You’ve reached the voicemail of [your name]. Today is [date]. Please leave me a message with your name and contact information. Oh, and here’s my motivational quote of the day: [read quote].”

    Before you record your business greeting, make sure to write it down first. Finalize your script and then rehearse a few times before you record the final business voicemail.
    Once you have your message, you need to actually record it. The exact process varies depending on whether you’re using a cell phone or office phone, but here’s the basic process: Press the voicemail button, or press and hold 1 on most cell phones. Enter your password. Record your message. Listen to the message you just recorded. Follow the prompts to save your message. Following Up on Voicemail Messages

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    4. Turn on Autoplay. You don't have to press 1 to listen to messages if the Autoplay feature is on. To turn AutoPlay on or off: From the Main Menu, press 4 for Mailbox Settings.

    6. Hello, this is [your name] at [your company]. I am unavailable at the moment, but please leave your name, number, and the reason you’re calling, and I’ll call you back as soon as possible.
    10. “Hey, this is [your name]. Thanks for reaching out. I’m busy at the moment, but if you leave your name, number, and message, I’ll return your call.

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    You have reached (Your Name) at (Your Business). We help (What Your Business Does). I wasn’t able to take your call right now, but leave your name and number and I’ll get back to you as soon as I can.
    While phones and other devices are getting better all the time, there are frequently problems with audio recorded on low-quality equipment. Static pops, grainy voice quality, and background noise interference are all common with audio recorded on non-professional equipment.

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Sorry I wasn’t able to take your call, but please leave your name and a detailed message and I’ll get back to you.

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A phone call to your business is often the first encounter your customers and prospects have with your company. If no one is available to take the call, having the best professional voicemail greetings possible is important to leave a great first impression and to ensure that business opportunities don’t slip by.

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Do not be in a hurry while recording your voicemail. When recording your voicemail, it is important to speak slowly and clearly. It is also should be evident when you left the voicemail. Your voicemail should not appear to be a single gigantic word to the callers. Speak your words clearly and pause at the points you need to pause.

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