With more and more employers introducing video interviews within their hiring processes, more and more job seekers are also learning the basics. Therefore, if you want to stand out against the competition it’s time to take your video interviewing game to the next level. Words and Trends in IT
Category: Phone Number, Contact Support, Support Number, Business, Communications Show more
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Good afternoon. You have reached the office of (…). Leave a brief message with your contact information. I will call you back as soon as possible.
5. “Hi, you’ve reached [company name]. We can’t take your call right now but we will call you back as soon as we’re available. Please leave your name, number and reason for your call. We know your time is precious, so to skip the back and forth, kindly leave a few different times of day that work best with your schedule and we will do our best to reach you then! Have a great day.” This greeting lets your caller know that not only your time is precious, but you realize theirs is as well.
When asked to press a number, pause on the phone/mic icon and click a number under the DIAL PAD tab.
• Circular Hunting: varies the starting point for the hunt group and allows for an even distribution of calls within the group. Calls will be routed to the first idle line starting with the line directly after the line on which the last call was completed. The hunt will then follow the order (sequence) of the lines in the group.
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11. “Hello, you’ve reached [X company]. We can’t take your call right now, but please leave your name, contact information, and reason for reaching out, and one of our team members will be in touch within 24 hours.”
As probably know, a professional voicemail greeting can make or break leaving a great impression. However, it all starts with your voicemail script.
The Professional Internship Program is a structured program focusing on providing employment readiness skills. It contains a nationally recognised Unit of BSBOPS201 – Work effectively in business environments, delivered by Readygrad Pty Ltd (RTO 45724). Students will obtain a Statement of Attainment for BSBOPS201 – Work effectively in business environments once all training and assessment has been competently achieved. Select SelectI am interested in the Professional Year programI am a current PE Student with a questionI am an Agent looking to partner with PEI am a PE Agent partner with a questionOtherI am interested in an internshipI am a current Readygrad Student with a questionI am interested in hosting an internI am an existing Host Company with a questionI am an Education Provider looking for employability or internship solutionsI am an Agent looking to partner with ReadygradI am a Readygrad Agent partner with a questionI am a University Student Association looking to partner with ReadygradOther Which city?* Which city?*AdelaideBrisbaneMelbourneSydneyOther Which program? Which program?Accounting InternshipEngineering InternshipFinance InternshipHR InternshipIT InternshipMarketing InternshipOther Internship How did you first hear about us? How did you first hear about us?AdvertisingAgentEventFamily/Friend/ContactInternet/SocialUniversity/SchoolAssociation How did you first hear about us? How did you first hear about us?AdvertisingAgentEventFamily/Friend/ContactInternet/Social How did you first hear (please specify) How did you first hear (please specify)Advertising - BrochureAdvertising - Gmail AdsAdvertising - Media TodayAdvertising - MostWAAdvertising - Perth TodayAdvertising - Street SignageAdvertising - Student VIP How did you first hear (please specify) How did you first hear (please specify)Agent - Agent How did you first hear (please specify) How did you first hear (please specify)Event - AcaciaEvent - Adelaide Careers and Employment ExpoEvent - Agent Expo/SeminarEvent - Brisbane Careers and Employment ExpoEvent - CA Careers ExpoEvent - CPA Careers ExpoEvent - CSUEvent - Curtin UniversityEvent - Deakin UniversityEvent - HSC and Careers ExpoEvent - Macquarie UniversityEvent - Melbourne Career ExpoEvent - RMITEvent - SkillsWest ExpoEvent - The Big MeetEvent - University of AdelaideEvent - University of WollongongEvent - UNSWEvent - UTSEvent - UWAEvent - VCE and Careers ExpoEvent - Western Sydney UniversityEvent - Other Event How did you first hear (please specify) How did you first hear (please specify)Family/Friend/Contact - Former or current PE/Readygrad studentFamily/Friend/Contact - Business ContactFamily/Friend/Contact - ColleagueFamily/Friend/Contact - Other How did you first hear (please specify) How did you first hear (please specify)Internet/Social - BingInternet/Social - Employability PlanInternet/Social - FacebookInternet/Social - GoogleInternet/Social - Grad ConnectionInternet/Social - Graduate OpportunitiesInternet/Social - GumtreeInternet/Social - HotcoursesInternet/Social - LinkedInInternet/Social - SeekInternet/Social - Studies in Australia How did you first hear (please specify) How did you first hear (please specify)University/School - On Campus PresentationUniversity/School - Careers Office How did you first hear (please specify) How did you first hear (please specify)Association - Deakin Commerce Student SocietyAssociation - International Institute of Business and IT (IIBIT)Association - Melbourne University UMSUAssociation - Monash Business and Commerce SocietyAssociation - Monash WIREDAssociation - PresentationAssociation - University of Sydney SUEUA How did you first hear (please specify) How did you first hear (please specify)Advertising - AAGEAdvertising - BrochureAdvertising - Street Signage How did you first hear (please specify) How did you first hear (please specify)Event - AcaciaEvent - Other Event How did you first hear (please specify) How did you first hear (please specify)Internet/Social - BingInternet/Social - FacebookInternet/Social - GoogleInternet/Social - LinkedInInternet/Social - Seek How did you first hear (please specify) How did you first hear (please specify)Family/Friend/Contact - Former or current PE/Readygrad studentFamily/Friend/Contact - Other How did you first hear (please specify) How did you first hear (please specify)Advertising - AAGEAdvertising - BrochureAdvertising - Gmail AdsAdvertising - Street Signage How did you first hear (please specify) How did you first hear (please specify)Event - Adelaide Careers and Employment ExpoEvent - Other Event How did you first hear (please specify) How did you first hear (please specify)Advertising - AAGEAdvertising - BrochureAdvertising - MostWAAdvertising - Street Signage How did you first hear (please specify) How did you first hear (please specify)Event - AAGEEvent - ACENEvent - AIECEvent - NAGCASEvent - Other Event How did you first hear (please specify) How did you first hear (please specify)Internet/Social - BingInternet/Social - FacebookInternet/Social - GoogleInternet/Social - Grad ConnectionInternet/Social - Graduate OpportunitiesInternet/Social - LinkedInInternet/Social - Seek How did you first hear (please specify) How did you first hear (please specify)Association - Deakin Commerce Student SocietyAssociation - International Institute of Business & IT (IIBIT)Association - Melbourne University UMSUAssociation - Monash Business & Commerce SocietyAssociation - Monash WIREDAssociation - PresentationAssociation - University of Sydney SUEUA What is your enquiry about?* What is your enquiry about?*I have a question about payments or feesI have a question about my placement or internshipI have a question about my enrolmentI have a question about coursework or assessmentsI have a question about attendance or leave applicationsI have a question about graduation or my certificateI would like to provide some feedbackI would like to update my detailsI need help accessing the student portal or LMSOther What is your enquiry about?* What is your enquiry about?*I'd like to host an internI'd like more information about hosting an internI've been a host company before and want to host another internOther All Career Advice Finding a job Working Interviewing Applying Resumes & Applications Seasonal Flexible Life Tips Fun Read
Making an outline of the call flow and writing out scripts for each phase and menu in it can help ensure that there are no gaps in the process from start to finish. This way, callers can reach the voicemail recording in the first place.
26. Thank you for calling [your name] at [company name]. Unfortunately, I can’t take your call right now. Please leave your name, number and a message, and I will call you back as soon as I have the opportunity.
Please leave your full name, contact details and reason for calling and I will call you back as soon as I’m back. Thanks for calling!”
e. Never Assume Anything: Phrases like “You Know What To Do,” “Sing Your Song at the Beep,” and others mentioned above are awful to leave in your greeting. For the sake of universality and comprehensiveness, NEVER assume the caller knows what to do. Lay it out clearly. f. Leave a Message: This phrase, by itself, will not do. It’s imperative for users to identify themselves in their greetings. Callers need to know they’ve reached the right person. g. Disregard Lethargy: If you’re not excited about your greeting, why would anyone else be? Never display a lack of enthusiasm in your greeting as it could turn callers off to both you and your business. h. Speak Clearly and Never Slur: Callers need to understand your every word; therefore, mumbling, slurring, and all other detractions of speech should never be recorded. d. Be Creative Without Sacrificing Quality: Callers know how voicemails work–i.e. leave a number, message, etc. While you want to be clear, it’s important not to be contrive or redundant with your message. Creativity can help users to differentiate themselves, as well as intrigue callers. While users should avoid the tropes of creativity listed above, it’s definitely good to think outside the box. That being said, scripting and practice can help users to experiment more with their greeting–ultimately allowing for more unique and creative approach. e. Speak With Diction: It’s important to present one’s self as an authority without alienating callers. As such, it’s crucial to articulate and speak with clear diction. “ if your voice recording has you stumbling over words and speaking haltingly, it does not convey confidence and competence,” states Ron Sellers of Grey Matter Research & Consulting. Remember, this greeting represents you; therefore, you want to appear collected and professional, as well as welcoming. To do this, one must carry themselves well through their recorded message. f. Account for Timeliness: Your message should be concise. No caller wants to be sitting through a rant/diatribe of redundant statements. Your greeting should flow without dragging. Inversely, one doesn’t want to be terse, either. Engage callers with a simplified approach laden with creativity. h. Account for Quality: Aside from speaking clearly, users want to eliminate any noise in the surrounding environment. The quality of the greeting is just as important as what’s being said in the greeting itself. As such, one doesn’t want to undermine a great message with poor quality. i. Courtesy, Tastefulness, & Tact: This is pretty self-explanatory and straight forward–NEVER be rude. Being light-hearted and humorous is very different from being obnoxious and/or abrasive. Again, these tools can be helpful if utilized properly, but not everyone perceives humor the same way. So play it safe. The last thing your voicemail greeting should do is offend a caller. k. Provide Options: if you’re part of a bigger company, it might be good to offer caller options. For example, allow a menu to defer callers to a colleague or co-worker in your absence. This can help show callers you care about their well being. Another option might be offering different modes of communication–i.e. email, fax, etc. In offering users diversity, contact may be much easier to maintain.
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