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To learn more about Call Queue with Music On Hold or the Rollover Hunting feature, log in to the Optimum Business Account Center at optimum.net/business and click on the "Explore Optimum" link to watch the tutorial.
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Voicemail messages are important, they solve the basic issue of not missing out on any leads.
Exhibit confidence while delivering your message, use appropriate language, and avoid filler words.
As the old saying goes, practice makes perfect. Read your voicemail script aloud several times in order to get the flow and annunciation correct. Soon, you’ll be a voicemail pro!
8. "Hi, you've reached [your name]. I'm unable to come to the phone right now. But if you leave your name, number, and a short message, I'll be sure to call back."
Recording the message yourself doesn’t mean it can’t be done professionally. You can still get studio time with an experienced audio engineer. Studio time can cost $60-$100 per hour, which may or may not come with an engineer. If you need to hire one, their rates are usually $100-$300 an hour. Mind you, their feedback, professional experience, and editing capabilities are typically well worth the extra expense.
A professional voicemail greeting can be the difference between a caller proceeding on to deliver their message or simply hanging up. Ensure you take the time to craft the right voicemail greeting for your business.
As a bonus, here is an example of our own holiday voicemail greeting here at OpenPhone:
OpenPhone is a modern business phone service app for startups, small businesses, and individuals. OpenPhone separates your professional and personal communications and enables you to personalize your number to reflect your own brand. Use your business number directly from your existing cell phone!
Introduce yourself at the beginning of your message. Take your time in providing your contact information, making sure you are loud and clear in the pronunciation of your name and number.
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If you drone on and on, there is a good chance that some of your callers are going to hang up before leaving their message.
I’ve called a few students lately to help with their search and have gotten this message, “We’re sorry. The person you have tried to call isn’t available right now. Please leave a short 10 second message and it will be converted to text. Again, these messages aren’t always converted correctly and you run the risk of missing out on internship opportunities if you do not have a professional voicemail set up. It is well worth it to have a professional voicemail, and it's not difficult to set up at all. If you haven't already got one, take 5 minutes to create it today. Back To All Next Article Take your video interviewing game to the next level
2. Hi, you’ve reached [your name]’s voicemail box. I can’t come to the phone right now, but if you leave your contact information I’ll get back to you within 24 hours.
Here are some great examples of professional voicemail greetings that you can use in your business!
Editor’s Note: The article is part of the blog series Grow Your Business brought to you by the marketing team at UniTel Voice, the virtual phone system priced and designed for startups and small business owners.