Hi, you’ve called [your name] at [X company]. I am currently out of the office, but please leave your name, phone number, and a brief message, …
4. From the Account Overview page. Select (+) from the My digital phone section. Select Manage my plan. From the My Phone Service page, scroll to My voicemail and select Set up voicemail.
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Customers do not possess the expertise and knowledge you do. When creating your business voicemail greetings, make sure you don’t use such technical terms that the customer may not be able to understand.
On Air Recordings recommends you order professional voicemail greetings through their site, then describe the tone, approach, or voice direction you’re going for.
Please note that if you record an unavailable greeting, it will be used instead of the default message with your name recording.
5. Hi, this is [your name]. I can’t get to the phone right now, but please leave a message with your name and number, and I’ll get back to you as soon as possible.
Before you officially pick a greeting, why not practice on making your voice even and understandable? I know that my voice rises when I speak on the phone, and I tend to speak faster, so I practice in the mirror to slow down my voice and make sure that I am speaking as naturally as I can.
Another great information you can put in your voicemail messages is to inform your prospects when you can reach out to them say the next morning or mid-afternoon and more so that they can be aware of when they can expect a call from you.
It’s a good practice for each of your team members to have their own personal business phone numbers. There are many reasons why they shouldn’t use their personal cell phone number for business, so you’ll want to give them their own phone number through your VoIP provider or phone system.
Translation: If you sound unsure, then your current clients, prospects, and partners won’t be so sure about you either.
12. "Hi, you've reached [company]. We're available by phone from [hour] to [hour] [time zone] Monday through Friday [optional: and from hour to hour on the weekends]. You can also contact us by going to our website, [URL], and live-chatting or emailing us. If you'd like us to call you back, please leave your name and number after the tone."
Unexpected crises like COVID-19 can occur at any time. Here are a few example business voicemail scripts you can adapt for those unanticipated events. It’s important to incorporate key information that your clients need to know. You should also add a human touch by expressing your goodwill for them and their families.
So, I finally did it. Here’s my process for developing a professional voicemail message in 10 steps:
https://www.onsip.com/voip-resources/smb-tips/business-voicemail-greetings-5-sample-scripts
Make sure you keep your promises too. If you want to specify a time (which you should) ensure you get back to the customer within the timeframe.
17. Hi, this is [your name] at [X Business Name]. Our office is currently closed, but I’ll be back in the office at 9 a.m. tomorrow. Feel free to leave a message or send me an email at [email address], and I’ll get back to you as quickly as possible.