You know that your callers are making inferences about your business and brand. If you want your voicemail recording to leave a positive impression, smile when you record it! Research shows that smiling affects how we speak, and listeners are not only able to identify that people are smiling, but also what the intent is of the smile based on voice intonation alone.
18. "Hi, you've reached [your name]. I'm away from [date] to [date]. If you need help with [X] before then, please contact [name] at [phone number]. Everyone else, please leave your name and number and I'll return your call when I return. Thanks and have a great day."
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For example, a message like, âHi, this is Jim. You know what to do.â Well, not everyone is going to know what to doâi.e. they wonât leave you inclusive information. Additionally, they may not leave you a message at all. Aside from this, humor can again be detrimental to your message, this time lending itself to ambiguity and costing you clarity. For example, if a message read, âHi this is Jim, sorry I canât answer your call right now. Please leave your name and number and Iâll call you as soon as I can, but you already knew that right? Do I need to tell you what to do?â This is worse than the previous example as this is confusing and can also come across as rude and unprofessional. Complicating a greeting with phrasing like this is sure to cause some harm. e. Ignoring Personality & Identity: Donât use computer generated greetings. Some users leave default messages (âyouâve reached the voicemail box of 777-777-777, please leave a message). Believe it or not, even this can cause problems. Callers may be unsure if the voicemail box belongs to you; therefore, they donât leave a message. Also, some may even be uncomfortable leaving information through a message in a nameless voice message box. As such, impersonalization can cause ambiguity, which again can hurt the effectiveness of your voice message system. This doesnât mean you have to make an elaborate greeting if you donât want to, just insert your voice and name so at least callers know theyâre calling the right person.
In todayâs digital-first world, it can be extremely easy to treat things like your business voicemail as an afterthought. Your voicemail has the potential to communicate so much more effectively than its digital counterpart.
The internet is a huge place. It is in our hands to use it to its best. When we lookâŚ
âHi, youâve reached [XYZ Company]. We canât take your call right now but feel free to call back during business hours from [hour] to [hour], Monday through Friday. In case of an urgent query, you can contact us through our website [URL] and access our live chat.
To create a professional business voicemail greeting, businesses need to do several things:
Another great information you can put in your voicemail messages is to inform your prospects when you can reach out to them say the next morning or mid-afternoon and more so that they can be aware of when they can expect a call from you.
24.Hello, youâve called [X company]. We are currently unable to take your call. Please visit our company website at [company website URL] to speak to chat with a representative, or email us at [X email address]. If youâd like us to call you back, please leave your name and phone number, and our team will get in touch with you within 24 hours.
Creating a voicemail greeting might not be fun, but with the scripts Iâve shared, you should have an easier time. No need to practice time and time again â simply plug in your name, company title, and other details, then read it out loud to your phoneâs voicemail greeting recorder. With a professional greeting, youâll continue nurturing prospects even if you donât pick up the phone.
Website: https://ucsorted.com/2015/11/11/how-to-configure-office-365-unified-messaging-with-skype-for-business/
One of the things to remember before recording your business voicemail greetings is to identify your pain points. This will help you to state more clearly for your clients in leaving enough context when leaving a voicemail.
Hello! Youâve reached [Luke on the Customer Success Team at LinkedPhone]. Our office is currently closed but rest assured your call is very important to me. Please leave your name and number and let me know how I could be of service to you. Iâll return your call on the next business day. Thank you!
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15. Hello, youâve called [X Business Name]. We are currently closed. Our opening hours are [State opening hours]. Please visit our company website at [company website URL], or email us at [X email address]. If youâd like a callback, please leave your name and phone number, and our team will get in touch with you within 24 hours.