This article is about the second main type of greeting – the voicemail greeting. All businesses should have professional voicemail greetings at the company level (i.e. your general business number), department level (e.g. customer service), and employee level, where applicable. It’s important that each of these voicemail greetings align with the brand and personality of your company to ensure that every caller has a consistent experience. Let’s dive in!
Note: The first time you call the Voice Mail system, you are asked to create a Voice Mail PIN. Click . Your voice mail appears at the bottom of the window. Hover your mouse over the picture of the person who recorded the Click the Play button.
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30. Hello, you’ve reached [your name]. I’m currently out of the office and will return on [X date]. If your call requires urgent attention, please call [Name] at [phone number] and they’ll be happy to assist you. If not, leave a message and I’ll return your call when I get back.
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10. "Hello, you've reached [X company]. We can't take your call right now, but please leave your name, contact information, and reason for reaching out, and one of our team members will be in touch within 24 hours."
You can access listen to your voicemail messages from Microsoft Teams apps or phones, Skype for Business apps or phones, or Outlook apps.
Need more ideas for professional voicemail greetings? Explore our blog. When you're ready to have your business voicemail greetings professionally recorded, get started here! Home About Us Services Live Answering Services Live On-Demand Virtual Answering Service Industry Solutions HVAC/R Plumbing Electrical Small Business Non-Profits Energy Real Estate/Property Management FAQs Contact Us Accessibility Home Services Live Answering Service 8 Key Elements of a Proper Business Voicemail Greeting
Reiterate the main point of your message and repeat your name and phone number. This will help the receiver remember your name and message and spares him from having to listen from the beginning to write down your contact information.
The hiring manager loved your error-free application, and really liked the initiative you showed when you came in to follow up on your application. They have a really good feeling about you and are looking forward to having you come in to interview for the position. There’s even talk about hiring you on the spot! So, the manger dials your number and…ring….ring….ring…”We’re sorry, the voicemail box you are trying to reach is full. Please try again later.” The manager starts to think that you aren’t taking this very seriously and moves on to the rest of the applications, as there isn’t any time to waste with this job needing to be filled quickly.
36. Hello. You’ve reached the office of [your name] at [your company]. I will be out of the office from [date] to [date]. Please leave your contact information with a brief message, and I will call you back as soon as I have the chance. If you need to speak with someone urgently, please contact [name of colleague] at [email or phone number]. Thanks for calling.
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Are you creating a voicemail greeting for your entire company or team? These business voicemail greetings will do the trick.
If you’re ready to go the professional direction, congratulations! Here are some websites you can use to hire a service to record your greeting.
Before you officially pick a greeting, why not practice on making your voice even and understandable? I know that my voice rises when I speak on the phone, and I tend to speak faster, so I practice in the mirror to slow down my voice and make sure that I am speaking as naturally as I can.
Skype for Business Online (Plan 2): All the functionality of the Skype for Business Online Plan 1, but also gives users the ability to create and initiate Skype for Business Online and on-premises meetings. Keep in mind, this doesn’t provide PSTN conferencing online, as that would require the PSTN conferencing add-on.
Whether it’s an out-of-stock product, a canceled event, or social media snafu, there are times when your business may see an influx of frustrated callers. While it is important to address their concerns head-on, you may not be able to answer each call as it’s received. Make sure you use best practices for dealing with angry customers, and that your voicemail greeting sets the appropriate tone. Avoid defensive language, validate their concerns, and keep them informed as to how you are handling the situation.
It is important that you monitor your performance indicators for you to check if the slightest of changes can bring a difference to how many voicemails are received.