No one should be calling during the holidays, and yet some people do. When you’re out for the holidays, create a voicemail greeting that communicates the cheerfulness of the season while still staying professional.
Expanding on the simple approach above, let the caller know who they've reached. This will not only eliminate people leaving voicemails by mistake, but it will reassure the caller that they have called the number they intended.
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Or say that your brand is on a holiday, you can’t miss out on leads because you know their value on your business.
You are a fantastic answering service. My clients really appreciate your professionalism.
The phone you use to record your greeting – and your surrounding – can turn your carefully scripted greeting into an unprofessional mess. Background noise is terribly distracting, so choose a quiet room or parked car to make your call. Landlines, or a “wi-fi enabled” cellphone call, can provide much better connection quality than a standard cellphone. If you must use a cell phone, be sure to use a high-quality headset for the best clarity.
13. “Hi, you’ve reached [company]. We’re available by phone from [hour] to [hour] [time zone] Monday through Friday [optional: and from hour to hour on the weekends]. You can also contact us by going to our website, [URL], and live-chatting or emailing us. If you’d like us to call you back, please leave your name and number after the beep.”
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The unavailable message is the standard greeting callers hear when they reach your voicemail box. It is the greeting that you can use consistently throughout the work year.
When calling any business number, you are often greeted with an automated voicemail greeting that helps guide you through the company directory, hours of operation, contact information and alternative steps for the call, such as leaving a message.
A professional and personable voicemail greeting is beneficial for several reasons. Read ahead to find out what these are.
“Thanks for calling the desk of (insert your name) at (insert your company name). I’m either on a call or away from my desk but if you leave your name, phone number, and the reason for calling, I’ll return your call as soon as possible. Thank You.”
When your small business is closed, ensure that your callers know that! If appropriate, you might want to reiterate your business hours to manage callback expectations.
There is no definitive answer here, but you should include one of the two at the beginning of your message based on what makes the most sense.
A lot of small businesses set up a 13, 1300 or 1800 number to appear more professional, but that’s only the first step. Using a business phone service gives you a range of advantages over your standard landline, including the ability to: Set your business hours and record different voice greetings to align with a particular time of day or year. Set up an automated response, add department extensions to route the calls, and more. Have multiple users on the phone number via call overflow regardless of their location. For ideas on what to include in your voicemail greeting, see our blog on examples of professional voicemail greetings.
Even better, all these voicemail greetings are free and you can download the voicemail’s mp3 file! Business voicemail greeting samples. If you have a main business phone number that’s shared with the customers or publicly listed, you’ll want to make sure it has a professional voicemail message to greet callers.
Please leave your contact info, full name, and other details and I’ll call you back once I’m back in the [city/country/area]. Ciao for now!”
Have you ever eavesdropped on a cafe conversation involving work mates from an industry you’re unfamiliar with? If you’re looking for a job or an internship, knowing your industry’s buzzwords and new trends will make you look smart, and knowing what those words actually mean will make you look even smarter. Behavioural Interviews – The What, Why and How to Wow!