To learn more about Call Queue with Music On Hold or the Rollover Hunting feature, log in to the Optimum Business Account Center at optimum.net/business and click on the "Explore Optimum" link to watch the tutorial.
Set up Visual Voicemail. If your carrier supports Visual Voicemail, you can set it up with these steps: Go to the Phone app, then tap the Voicemail tab. Tap Set Up Now. Create a voicemail password, then tap Done. Enter your password again to confirm it, then tap Done. Select Custom or Default. If you choose Custom, you can record a new greeting.
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Invite the caller to leave a detailed message. If there is certain information you need, make sure to include that information here.
Website: https://www.gettingyouhired.com/the-best-professional-voicemail-greetings/
Remember that Brittney Spears song where you hear her voicemail greeting at the end and she does that fake-out “beeeeep” and says “do yo thang?”
3. Listen to voicemail messages. Access voicemail. Press 1 to Get your Messages. Press 1 for Voice Messages. Use these keys while you're listening to your messages
Because for many callers, this will be the first point of contact for your business, it’s important to set it up correctly — but how?
Customers who purchase Virtual Receptionist can enhance their rollover hunt group with this feature. You can select from 12 music choices, specify the maximum time you want a caller to stay in queue and the number of callers that can be put in queue.
When someone is trying to reach you and they can’t get you on the line, they want to leave a message right away and get on with their day. If your voicemail greeting goes on for minutes on end, chances are they aren’t going to stick around until they hear the beep.
A special high five to Margot Howard for her outstanding research and contributions to this article. We love working with and supporting like-minded entrepreneurs who are passionate about business success strategies. Thank you Margot! ❤️
Ideally, a business should have a complete set of messages for every phase of their call flow from beginning to end. While voicemail greetings are an important part of the phone system, there need to be recordings for everything leading up to the voicemail as well (assuming there are other steps in the call flow).
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Explain the purpose of your message directly following the statement of your name and telephone number. This includes any actions you would like the receiver to take.
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8. “Hello, this is [your name] at [company]. Thanks for calling. Please leave your name, number, and the reason you’d like to chat, and I’ll get to back to you ASAP.”
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