Before you read this, stop and listen to the voicemail greetings for your cellphone and business line. Seriously, I’ll wait.
You can change your voicemail settings from the Skype for Business Settings page. You can get to the page by using one of the following methods:
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Typically, a good business voicemail greeting should comprise the following elements: A warm greeting. Your name, the name of your company and department name. Make an apology for being unable to take the call. Ask the caller to leave a message. Let the caller know when to expect a return call. Voicemails are used by most businesses for Customer Relationship Management (CRM). Businesses spend over $26 billion on CRM, yet little changes can make all the difference. If you’re planning on using voicemails for greetings, you need to make sure you hit all the right notes. We’re going to show you five voicemail greetings scripts to demonstrate all the different things you need inside your voicemails. The optimal time for a voicemail is between 8 seconds and 14 seconds, so get to the point immediately. Say what you want to say and nothing more. Hello, you have reached X. I’m going to be out of the office until Y. Please leave your name and number so I can get back to you.
For Skype for Business the voicemail was hosted in Exchange but with Teams Microsoft released a service called Cloud voicemail (previous Azure Voicemail). In the start this was kind of basic but now end users can do more configurations. You can configure Cloud Voicemail from your Teams client or from a web page.
Before you can use Skype Voicemail, you have to start your setup and record the Voicemail greeting that your callers will hear: Start Skype and choose Tools→Options→Calls→Voicemail from the main menu. The Voicemail window pops up. You can purchase Skype Voicemail separately, or you can get Voicemail for free with a Skype subscription.
2. Hi, you’ve reached [your name]’s voicemail box. I can’t come to the phone right now, but if you leave your contact information I’ll get back to you within 24 hours.
Put some thought into your message before you hit “record.” It takes very little time to write a script for yourself to read as you record your greeting. Reading off a script eliminates unnecessary pauses, “ums” and “ahs.”
You have stated your calls-to-action. Now you have to make sure they know the process to follow. If you want your customers to leave their voicemail messages, you have to tell them from the start, “Kindly leave your name, purpose of your call, and how to contact you.”
Website: https://www.att.com/support/smallbusiness/article/smb-local-long-distance/KM1200757
Website: https://teamsstuff.net/2016/06/27/voicemail-options-sfb-cloudpbx-exchange/
5. Voicemail Greetings For Vacation. As mentioned above, alerting callers that they won’t be getting an immediate call back is of upmost importance for an entity’s reputation and a caller’s satisfaction.
“Thanks for calling the desk of (insert your name) at (insert your company name). I’m either on a call or away from my desk but if you leave your name, phone number, and the reason for calling, I’ll return your call as soon as possible. Thank You.”
Since you are recording audio, make sure you are in a silent place or a place with minimum background noise. This will help you create a perfect business voicemail greeting clear.
28. Hello, you’ve reached [your name]. I can’t come to the phone right now, probably because I’ve just stepped away from my desk, but possibly because I’m trapped under something heavy. Leave a message and I’ll call you back within one business day — and if I don’t, please send help.
Please leave your full name, contact details and reason for calling and I will call you back as soon as I’m back. Thanks for calling!”
Website: https://www.uc.solutions/Skype_for_Business/Voicemail/Microsoft_-_Skype%3A_Setup_Voicemail
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