To create a professional business voicemail greeting, businesses need to do several things:
Whether you’re out for the day or are off for the week, the first rule of an out of office voicemail greeting is: let callers know when you’ll be back! You’ll save them the frustration of continuing to call and yourself the hassle of listening to redundant voicemails. It’s also a good idea to set the expectation of whether you are answering messages while you’re away, and who they can reach for assistance in your absence.
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© 2021 Lumen Technologies. All Rights Reserved. Lumen is a registered trademark in the United States, EU and certain other countries. Creating solid business voicemail greetings requires a little finesse. You want to make the best impression and set the right tone. However, sometimes you need to break from the norm and create business voicemails that will do some of the work for you. Whether you are dealing with frustrated callers, want to further promote your business, or have important info to share, here are the top 8 voicemail greetings and sample voicemail scripts your business should consider.
If you started your company more than a year ago, it’s probably time to change your voicemail script. Your recording should match the brand, tone, and voice of your company — just as though a caller were speaking to a member of your team.
NEW WOW! BUSINESS VOICEMAIL MESSAGING SYSTEM USER GUIDE With your WOW! Business Voicemail Messaging system, you can customize your voicemail options, including your greeting, personal name, and a number of settings that make using voicemail more convenient. Using your …
We know what it’s like to build a business from the ground up, and we understand the importance of a good support system.
Other features such as Call Forwarding, Find Me, and Enhanced Voicemail ensure customers can always reach you, even if you're working remote.
9. “Hey, it’s [your name] at [your company] – thanks for giving me a call! I can’t wait to chat. Just leave your name, number and I’ll call you back as soon as I have the chance. Better yet, send me a text with the best time to reach you and the reason for your call. Looking forward to hearing from you.” Text communication is becoming much more relevant now. Direct your caller to text you in case they have a question you can answer easier via text. Who knows, they might prefer text messages to phone calls too.
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6. "Hi, this is [your name]. I'm either on a call or away from my desk. Please leave your name, number, and a brief message and I'll get back to you. Thank you.
While certain VoIP features (such as Simultaneous Ring and Find Me/Follow Me) help ensure that you don’t miss out on important calls, it can also be difficult to answer every single call that comes in, especially if you’re running a small business with limited staff. A clear, helpful, and customized voicemail greeting can be the next thing to help establish your brand and customer base. Related Blog Posts Best VoIP Providers for Making Cheap Calls to China in 2021Competitors to Vonage in 2021Scammers and VoIP: What you need to know about illegal phone scamsLandline versus VoIP: Which Is Better?Ways Virtual Numbers Help Boost Your BusinessWebRTC and VoIP: Do They Connect or Clash?How Business VoIP Takes the Stress Out of Moving Offices3 Ways to Use Hold Music to Keep Callers on the LineWhy You Should Get a Business VoIP Phone for Your Home BusinessTop 3 Reasons Pay As You Go VoIP Plans are Perfect for Small Businesses
“Hey there! This is [name] at [XYZ company]. Thank you for calling. I can’t take your call right now but if you leave your name, contact info and reason for calling, I’ll call you back right away. Take care and speak with you soon!”
When asked to press a number, pause on the phone/mic icon and click a number under the DIAL PAD tab.
Customer experience is today’s business battleground. At a time where it’s common for even the most established businesses to deliver poor service, incompetent support, and just outright bad communication, how do you stand out? As big companies fail in the customer experience department, doors open for small business owners and entrepreneurs to distinguish themselves.
If you’re a small business owner, we recommend going with the RIY (record it yourself) route. First, it’s more affordable. Second (and more importantly), if your clients expect to work with you directly, they will expect to hear your voice when they place a phone call.