When recording, choose a quiet area, speak clearly, and use your full name (first and last).
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Does your organization have a witty catchphrase or slogan? If so, use that to your advantage. Here is one that could be tailored towards a custom software company:
Missed calls aren’t… ideal, but if you do miss a call, how do you keep your customers engaged and encourage them to leave you a voicemail?
When clients or customers want to learn more about your business, oftentimes after checking out your website and social media, if they have further questions regarding your products or services, they’ll pick up the phone and call.
Here are 10 sample greeting scripts to make a good first impression on the phone. … If you would like to leave a voicemail, please press 1 and leave your name, …
While covering all of the relevant information, aim to keep your voicemail to about 20 seconds. You definitely should not ever record a business voicemail longer than 30 seconds, and anything less than 10 seconds will typically mean that you are either speaking too quickly or aren’t providing all of the required information.
Telling a quick joke or including a little more information can keep you safely within the 20-second timeframe while letting the caller understand a little more about you.
6. You have reached [your business]. All of our representatives are currently busy, but if you leave us a detailed message with your name and number we will return your call in the next two hours. Thank you for calling and have a great day.
(Wondering how you can receive texts from your business callers? Check out the OpenPhone App today)
When someone reaches your voicemail, it’s important that you help them confirm that they have reached the right person by providing all of the relevant information that they will need. Who have they reached? Did they contact the right person and the right business? Should they leave a message? When will you get back to them? Is there a better time for them to call?
The next key element is giving a short reason or apology for being unable to take the call. Make sure to say something quick and concise like: “We are sorry to miss your call, but we are assisting others or away from our desk.”
5. Voicemail Greetings For Vacation. As mentioned above, alerting callers that they won’t be getting an immediate call back is of upmost importance for an entity’s reputation and a caller’s satisfaction.
If you are going to use your own phone to record your greeting, be sure to use a land line. Cell phones can’t always be trusted to produce a high quality sound and often the callers will hear distortion, static, or flight information in the background because you decided to record a new message while waiting for your plane at the airport. Always use a land line in a quiet setting to make your recording.
Ready to try OpenPhone free for seven days? Sign up today and leave a great first impression on your next caller. Dee Lee 1 year ago Reply
If you are ready to record your voicemail greeting, you should already have a solid script. Whether you include your mission statement, some fun personal details, or a favorite quote, making your voicemail greeting personal is a great way to set your business apart. Write down what you're going to say, but try to avoid reading it verbatim as you record, or it may start sounding robotic and rehearsed. When listening to your voicemail greetings your callers shouldn't feel like they're listening to an impersonal recording. Keep it conversational. If you need help achieving that conversational tone, check out these tips.
23. "Happy holidays! [I'm, the team at X company is] away until [date]. We'll make sure to call you back straight away when we return. If your request is urgent, email [emergency contact] at [email address]. Thanks, and have a wonderful day."