https://www.onsip.com/voip-resources/smb-tips/10-sample-call-center-greeting-scripts
If you’re not going to apologize or sound regretful about it, chances are you will lose on potential prospects. Mean it to your prospects how you are really sorry you can’t assist them at the moment.
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Every VirtualPBX user can access their business voicemail messages through several different methods – over the phone, over the internet, and/or an email. With email, we can simply notify you that a message exists, or we can actually send you the message itself as a .WAV file attachment to the email.
13. “Hello, you’ve reached the [Department name] at [your company]. We can’t take your call right now, but please leave your name, contact information, and the reason for reaching out. One of our team members will be in touch within the day. To ensure we don’t miss you again, you can also let us know the best time to call you back. Thanks and have a great day.” This greeting lets your caller know your Customer Service team is just as efficient as you are.Voicemail greetings for calls received after business hours
Hello, you have reached X (the service provider), the one-stop destination for your pet care needs. Right now, all our staffs are busy attending client calls. You may choose to stay online until they get free or leave your number and details so that we can call you back. Alternatively, try our live chat for immediate needs.
Hello, you have reached the reception of Dr. X please leave your name, reason for calling, and your number so I can call you back as soon as I can. If you are experiencing a medical emergency please hang up and dial 911.
Ready to try OpenPhone free for seven days? Sign up today and leave a great first impression on your next caller. Dee Lee 1 year ago Reply
The next key element is giving a short reason or apology for being unable to take the call. Make sure to say something quick and concise like: “We are sorry to miss your call, but we are assisting others or away from our desk.”
37. Hi, this is [company name]. Sorry we missed your call. Leave a message and we’ll get back to you shortly.
On the Phone tab, click the voicemail icon below the dial pad, and then click Change Greetings. Skype for Business calls your voicemail and guides you to record a personal greeting. When asked to press a number, pause on the phone/mic icon and click a number under the DIAL PAD tab.
You can change your voicemail settings from the Skype for Business Settings page. You can get to the page by using one of the following methods:
7. Configure phone number. Select which subaccount user will be assigned to the phone number (private) or select Shared voicemail for the phone number to share a voicemail box with your primary phone number.
You may rearrange your voicemail record depending on the voicemail service provider you use.
If you’re ready to go the professional direction, congratulations! Here are some websites you can use to hire a service to record your greeting.
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8. “Hello, this is [your name] at [company]. Thanks for calling. Please leave your name, number, and the reason you’d like to chat, and I’ll get to back to you ASAP.”
8. “Thanks for calling [your name] at [your company]. I didn’t mean to send you to voicemail but I am either on the line with another client or on the go. Leave your name, number, the reason for your call today and the best time to call you back. I’ll speak with you shortly! ” Your caller probably wanted to reach you, not your voicemail. Advise your caller that you’re simply on the line with another caller and you’ll be right with them.