One of the rules you should remember is to speak a bit slowly and clearly so that your callers are able to understand more easily what is being said.
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Voice mail allows business professionals access to messages -- even when they're away from the office. A call to any business or home used to mean one of three things -- an answer, a busy signal or endless, unanswered ringing. Increasingly, it now means an encounter with voice mail. A B C D E F G H I J K L M N O P Q R S T U V W X Y Z About US
Why stop there? Being exposed to professional voice talent and listening to the improvement in quality over my voice, I have stepped up my voicemail greeting even further and now have a professional voicemail greeting using a Holdcom voice talent.
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When asked to press a number, pause on the phone/mic icon and click a number under the DIAL PAD tab.
If you’re rarely in the office and don’t use a mobile cell phone app to receive calls, be sure to provide alternatives so that customers can still receive the support they need.
77% of people believe that a phone call is the most efficient way to get business done. But have you got the right call handling protocols in place?
Do you speak a second language and serve customers in an area that primarily uses a language other than English? Make it known that you speak both languages. Start the voicemail with the most dominant language spoken in your market followed by the same message spoken in the secondary language:
Hi there! You’ve reached [LinkedPhone – Where Freedom Rings!] We’re away at the moment but please leave your name, number, and let us know how we can help you. We’ll make sure the right team gets back to you within [the next 24 hours]. We appreciate your call. Thank you.
Being personable is key in having your caller look forward to receiving your callback. To do this, use different intonations in your voice to convey enthusiasm.
Many of these sites offer to write your voicemail script for you, but you’re welcome to write your own. Whatever you decide, there are many options to suit your needs.
Please leave your contact info, full name, and other details and I’ll call you back once I’m back in the [city/country/area]. Ciao for now!”
“Good morning. You’ve reached the voicemail of [your name]. Today is [date]. Please leave me a message with your name and contact information. Oh, and here’s my motivational quote of the day: [read quote].”
When someone is trying to reach you and they can’t get you on the line, they want to leave a message right away and get on with their day. If your voicemail greeting goes on for minutes on end, chances are they aren’t going to stick around until they hear the beep.
If, on the other hand, your clients work with a number of team members, you might consider hiring a voiceover professional to record your greeting. While a recording with a voice actor is an extra expense, the result often outweighs the cost.