Expand your opening to with 'Thank you for calling [insert company/individual name]' or 'You've reached the voicemail of [insert company/individual name]'. This personal touch goes a long way towards building a rapport even when you're not available to answer the call directly.
Elements of a Good Business Voicemail Greeting. Typically, a good business voicemail greeting should comprise the following elements: A warm greeting. Your name, the name of your company and department name. Make an apology for being unable to take the call. Ask the caller to leave a message. Let the caller know when to expect a return call.
.
Organize tasks into projects to visualize your work as a board, list, or timeline. Calendars & Timelines Hyper Collaborative Powerful & Flexible Beautifully Designed
Check out the NEW 8x8 Community!Hello, Anonymous User!My contributionsMy preferencesMy subscriptionsSign out Search Search Sign in How to Create or Change Outgoing Voicemail Messages Last updated Save as PDF Share Share Tweet Share
ProTip: When recording a business voicemail greeting, do a trial run and listen to your message once it’s recorded to make sure it sounds great.
13. Hello, you’ve reached [business name]. All of our team members are busy at the moment, but if you leave a brief message, someone will return your call as soon as possible.
There are plenty of options for business voicemail messages, including professional greetings, casual messages, and even funny ones. Consider your brand voice and target audience to choose the tone. And include directions for those who call.
More information can be found at Set up Cloud PBX voicemail - Admin help. Let your users and helpdesk know Don’t forget to inform your users and your helpdesk. The page Check Skype for Business voicemail and options, describes how users can set up and use their voicemail. Make sure users are familiar on how to use it, and that your helpdesk
As mentioned above, alerting callers that they won’t be getting an immediate call back is of upmost importance for an entity’s reputation and a caller’s satisfaction.
Have a positive attitude while recording your voicemail greeting — it will carry through in your voice. If you find it difficult to convey positivity over a phone system, try smiling while you’re recording. (We promise, you will hear a difference.)
Website: https://www.wowforbusiness.com/docs/wow/product-support/voicemail-instructions.pdf
Alerts you with a special tone when someone else is calling you while you are already on the phone.
“Hey, there! This is [your name]. Please leave me a message with your name, number, and the reason you’re calling. If you also tell me [insert random fact] I’ll be sure to move you to the top of my call list. Have a great day!”
35. Hello, we’re wishing you all a happy [X holiday]. Our office is currently closed so our employees can celebrate with their loved ones. Please leave your name, number, and reason for calling and a member of our team will return your call when we reopen on [X date].
Sorry I wasn’t able to take your call, but please leave your name and a detailed message and I’ll get back to you.
Home About Us FAQ News Plans & Pricing Refer-a-Friend Affiliates Resources Contact Us
There is no definitive answer here, but you should include one of the two at the beginning of your message based on what makes the most sense.