In this post, I’ll share what makes a good voicemail greeting — and the best voicemail greeting scripts you can use.
Generally, people that call and leave messages are more likely to be ideal customers of your business. Your voicemail message is often not much more than a formality to the person calling.
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The pet care service providers get calls from pet owners at odd hours or when they are busy attending to their chores. So, resorting to voicemail services is necessary for such businesses. Below is an excerpt from a voicemail for a pet service entity:
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30. Hi, you’ve reached [your name] at [your company]. I’m unavailable right now on official duties. But if you leave your name and number and a brief message on why you are calling, I will call you back at the earliest opportunity.
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1. Set up voicemail online. The online voicemail Setup Wizard walks you through every step of setting up your voicemail. For more info about voicemail, check out the AT&T Phone for Business Voicemail (PDF, 6.28MB).
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Typically, most of these services are uniform—i.e. include the same tools and features (send a script, they record it in a tone you approve, they send it as a file, you supply any feedback, etc.); however, there are some services that go above and beyond. For example, VoiceOverPro, is a single voice professional who records 30 second voicemail messages based on users’ scripts. This is standard; however, users also have options like adding music, recording up to 60 seconds (or 150 words), rush, 2-day turnaround, and even same day delivery.
Show that you’re human! Not everything in business needs to bland and boring. Add some personality to your voicemail while still maintaining professionalism. Do you have a fun fact about yourself or something unique to you? Share that in your voicemail and then ask for the customer to leave you with a fun fact so that you can call them back.
Before you read this, stop and listen to the voicemail greetings for your cellphone and business line. Seriously, I’ll wait.
Different businesses may require different types of greetings. This is the ultimate list that can work for a wide array of company messages.
Good afternoon. You have reached the office of (…). Leave a brief message with your contact information. I will call you back as soon as possible.
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As probably know, a professional voicemail greeting can make or break leaving a great impression. However, it all starts with your voicemail script.