33. Hello, you’ve reached [X company]. We’re currently closed to celebrate [X holiday], but we’ll be back on [X date]. Please leave your name, number, and a brief message so our team can get back to you when we return.
Website: https://docs.microsoft.com/en-us/skypeforbusiness/deploy/deploy-enterprise-voice/configure-voice-mail-escape#:~:text=To%20configure%20voice%20mail%20escape%201%20Start%20the,can%20range%20from%200%20milliseconds%20to%208000%20milliseconds.
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Many businesses try to save money by selecting an amateur voice actor from inside the company to provide a recording. The trouble with this is that: The “actor” is typically an amateur with no voiceover experience. The company doesn’t have personnel with directing voiceover. The “actor’s” goal is to finish quickly and get back to work, not make the best-quality recording.
While email and text support saw an increase in recent years, many customers, partners, and potential hires still prefer to call your company directly. When writing your voicemail script, include basic information such as a short greeting, your company name, an invitation to leave a short message, and the time frame in which the caller can expect a return call. If relevant, you may want to include your office hours, extensions for company departments, and the contact information for your office manager or HR department.
Generally, people that call and leave messages are more likely to be ideal customers of your business. Your voicemail message is often not much more than a formality to the person calling.
Show that you’re human! Not everything in business needs to bland and boring. Add some personality to your voicemail while still maintaining professionalism. Do you have a fun fact about yourself or something unique to you? Share that in your voicemail and then ask for the customer to leave you with a fun fact so that you can call them back.
25. Hello, you’ve reached [your name], [job title] at [business name]. I’m sorry to have missed your call. Please leave your name, contact information, and reason for calling so I can get back to you promptly.
People have short attention spans these days, and you should always craft your communications for the lowest common denominator with something as universal as your voicemail.
Practice your spiel so you can speak with authority. This lets the caller know how confident, qualified, and prepared you are. The goal is to sound like you’ve been doing this for years, not a few minutes.
Hello, you have reached Dr. A. We are busy assisting patient on the another line. Please, leave your details, including the case number if applicable, name, and phone number. For a medical emergency, hang up and call 911.
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If you only check and return messages once a day or once a week, let your caller know. This will avoid multiple messages by the same caller.
For many small businesses, it may not be possible to pick up the phone immediately. Other times, you may receive a call after hours or during a busy time when no staff is available to assist a caller.
Website: https://docs.microsoft.com/en-us/skypeforbusiness/hybrid/configure-cloud-voicemail
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That’s the simple structure of a voicemail greeting. Overall, your greeting should be professional, but the wording can vary depending on the situation. Check out a sample below.