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The basic rule of thumb is that callers should hear one of two things when they first connect with your voicemail — either an apology for not being able to answer the call or a “thank you” for having called. You can do both if you prefer, but keep it short and to the point.

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You have stated your calls-to-action. Now you have to make sure they know the process to follow. If you want your customers to leave their voicemail messages, you have to tell them from the start, “Kindly leave your name, purpose of your call, and how to contact you.”
But a few seconds of greetings before voicemail can be really helpful to your business. Professional voicemail greetings can be used for cross-selling your products and services and also divert your customers to your app and website. Here are some of the benefits of creating a business voicemail greeting: 1. Leave a great impression on your .

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40. Hi, I’m not in right now, but if you leave a detailed message I’ll call you back promptly.
Your message should be 20 seconds at most. Remember, your clients or co-workers may listen to this dozens of times.

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38. Thanks for calling [company name]. We’re unable to take your call right now, but leave your details and we’ll call you right back.
32. Hi, you’ve reached [your name] at [X company]. Our office is currently closed until [X date]. Please leave us your name and number, and our team will get back to you as soon as possible. Enjoy [X holiday].

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Don’t include the date unless it’s completely necessary. 16 of the messages I heard last month had the wrong date—one of the messages had a date over 2 months old!

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So, I finally did it. Here’s my process for developing a professional voicemail message in 10 steps:

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    It might sound corny but try to project a little bit of happiness into your voice, particularly if you work for some kind of customer service company. People tend to get very solemn when they record voice messages and it can come across as almost upset when playing it back, even if that wasn't the intention. Post your comments Please enter the following code: Login: Forgot password? Register:

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    19. “Thank you for calling [company]. We’re closed for [holiday] from [date] until [date]. Please leave your message and we’ll get back to you as soon as possible. Have a happy holiday!”

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    Your prospects are under the impression that a brand will be always available to cater to them, now for some circumstances, a few brands might not be able to serve their prospects 24/7 which is why creating a voicemail message becomes useful.

    32. Hi, you’ve reached [your name] at [X company]. Our office is currently closed until [X date]. Please leave us your name and number, and our team will get back to you as soon as possible. Enjoy [X holiday].
    Before you record a professional voicemail greeting, you may want to consider the type of people who might call your home or business. That way, you can think about the information these callers might need before you compose your greeting. Most callers are familiar with how to leave a voice message, so try to avoid giving them instructions. Some things you may want to include in your greeting might be your full name, title, name of your company, and an alternate method of reaching you. If you plan to be unavailable for some time, it can be a good idea to tell your callers when you will return and give them the name and phone number of another individual to call in the event they need immediate assistance. A private voicemail box enables a person to receive telephone messages when the phone cannot be answered.

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    A good way to do this is to maybe add, “Have a wonderful day” at the end of the greeting. It’s short, so it won’t contradict the first point, and it makes the message more personal.

    If your business is off for a holiday, it's a common courtesy to update your voicemail to acknowledge the closure. Mention the closure in the beginning of the message, convey when your business is reopening, and don't forget to wish the callers a happy holiday if the occasion calls for it. If you're away from your office, check your voicemail remotely to keep up with incoming messages if necessary. Or get voicemail to email capabilities set up on your phone system. Thank you for calling Merlow Plumbing. We are closed for Christmas from December 24th, 2015, until January 2nd, 2016. Our normal business hours are Monday through Thursday, 8 am - 6 pm. Please leave your message after the tone. Have a happy holiday, and we look forward to seeing you in the New Year. 5. Emergency Situation Voicemail Greeting
    2. Hi, you’ve reached [your name]’s voicemail box. I can’t come to the phone right now, but if you leave your contact information I’ll get back to you within 24 hours.

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6. Voicemail Greetings For The Holidays. Hi, you’ve reached (insert name and title) at (insert company.) We’ve taken this time to be with our family’s and stuff our bellies.

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31. Hi, this is [your name] at [your company]. If you are calling for [include reason] please visit our [website, social media handle, etc.], contact [name and title of colleague and phone number] or send me an email at [insert email address]. For other inquiries, leave a brief message and your name and number and I will call you back by [timeframe].

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If you only check and return messages once a day or once a week, let your caller know. This will avoid multiple messages by the same caller.

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