Because for many callers, this will be the first point of contact for your business, it’s important to set it up correctly — but how?
Let’s be honest, you (hopefully) set up your voicemail when you first got your phone, and it probably hasn’t changed since then. If you’re about to start job-hunting, now is the perfect time to refresh your professional voicemail greeting.
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Here’s a sample voicemail greeting script: “Hello, you’ve reached [name] at [company]. I’m unable to come to the phone right now. Leave your …
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If you’re an entrepreneur or small business owner who’s debating the benefits of getting a voicemail greeting, keep reading!
Customers do not possess the expertise and knowledge you do. When creating your business voicemail greetings, make sure you don’t use such technical terms that the customer may not be able to understand.
I’ve called a few students lately to help with their search and have gotten this message, “We’re sorry. The person you have tried to call isn’t available right now. Please leave a short 10 second message and it will be converted to text. Again, these messages aren’t always converted correctly and you run the risk of missing out on internship opportunities if you do not have a professional voicemail set up. It is well worth it to have a professional voicemail, and it's not difficult to set up at all. If you haven't already got one, take 5 minutes to create it today. Back To All Next Article Take your video interviewing game to the next level
5. Subaccounts voicemail access and phone number assignment. Add name and assign each phone number a name to easily identify who is using the line. Select Continue.
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In sales, immediate communication with your prospects and current customers is important. Being available to answer questions or further negotiate a deal allows your clients to feel secure and more apt to purchase from you. But what if you can’t answer the phone when they call? Make sure you have a voicemail system set up so your clients have the opportunity to leave you a message.
12. "Hi, you've reached [company]. We're available by phone from [hour] to [hour] [time zone] Monday through Friday [optional: and from hour to hour on the weekends]. You can also contact us by going to our website, [URL], and live-chatting or emailing us. If you'd like us to call you back, please leave your name and number after the tone."
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Before you record your business greeting, make sure to write it down first. Finalize your script and then rehearse a few times before you record the final business voicemail.
Whether you’re a small business or a large corporation, professional voicemail greetings make your business look more professional, and can also help to increase sales and improve customer satisfaction.
Once you thank your customers for calling, state your name and the department. Make sure to speak clearly so the caller knows they called the right place and can understand what is being said. Don’t rush through in case the caller wants to write the information down.
Your message is a period of time that they are forced to wait through in order to do what they called to do in the first place — relay information to you.
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