Business voicemail greetings are rarely thought of as a prime way to connect with customers. But just because you're not available doesn't mean you can't make a positive impression on your customers when they reach your voicemail box.
“Hello! You’ve reached the voicemail of [your name], [your job title]. I’m currently either away from my desk or on the other line. Please leave your name, telephone number, and a short message after the beep, and I’ll be sure to get back to you as soon as I’m available.”
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When recording, choose a quiet area, speak clearly, and use your full name (first and last).
You’ve reached the general mailbox for Case Manufacturing. We are located in Fort Worth at 600 Everman Parkway, just East of I-35 in the Worth Industrial Park. Our office is open to serve you Monday through Friday from 8 am until 5 pm. For more information on our products and manufacturing capabilities, visit Case Manufacturing Inc dot com. Our website also allows you to request a quote and place your orders online. All other inquiries, please leave a message, and we will return your call as soon as possible.
The reason being it can either push your prospects away from you or retain them for longer.
4. Hi, this is [your name]. I’m unable to take your call right now but leave your name and number, and I’ll get back to you as soon as possible.
System administrators can configure voicemail settings for any extension in Account Manager. Individual extension users can change their voicemail settings in Work for Desktop or Virtual Office Online. To configure voicemail settings as a system administrator in 8x8 Admin Console, click here.
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Responding to voicemails is time-consuming. Fortunately, with the right greeting, you might be able to save yourself some hassle. If you don’t have an auto attendant, you can give callers the information they are looking for with your voicemail greeting. Of course, this means that your greeting may be a little lengthy, but that can work in your favor as callers will only stay on the line to leave a message if they still need assistance.
The basic rule of thumb is that callers should hear one of two things when they first connect with your voicemail — either an apology for not being able to answer the call or a “thank you” for having called. You can do both if you prefer, but keep it short and to the point.
With all these things to include, it's easy to write your greeting the wrong way. To keep it simple, something like this:
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37. You have reached [your name] at [your company]. Thank you for calling. Please leave your name, number and a message, and I will get right back to you.
So, I finally did it. Here’s my process for developing a professional voicemail message in 10 steps:
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General voicemail greetings are usually played when no message has been set. … I can’t answer the phone right now, but if you leave me a message with your …
38. You’ve reached [your name] at [your company]. I’m sorry, but I’m temporarily unavailable. Please leave your name and number, and I’ll return your call as soon as possible.