Reassuring the caller that they contacted the correct number or reached the person they intended helps reduce the number of hang-ups and wasted messages you’ll receive. Here are a few notes on how to leave the best greeting possible, along with some voicemail message examples you can use in your own company!
*Note: Some of your users don’t celebrate all the same holidays you do. Remember to keep these voicemail greetings neutral 🌟
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Your voicemail greeting is the first introduction to your office — what kind of impression do you want to leave?
Website: https://www.verizon.com/about/sites/default/files/documents/terms/vm_ug_midatlantic_v1r1_o.pdf
Expand your message with 'We're sorry we couldn't take your call this time.' The inclusion of 'this time' or 'on this occasion' suggests that the voicemail is the exception rather than the rule.
Website: https://grasshopper.com/blog/6-phone-greetings-for-business-that-improve-customer-interaction/
43. Hello, this is [X company]. We’re not able to take your call at the moment, but please leave a brief message so we can get back to you shortly.
Context does matter here. If the caller would reasonably expect you to answer the phone (such as if they were calling a store or other place of business), an apology for not being able to get to the phone makes the most sense.
One of the rules you should remember is to speak a bit slowly and clearly so that your callers are able to understand more easily what is being said.
“Hi, you’ve reached three-time fantasy football champion (insert your name) at (insert your company name). Please leave your name, number, and a fun fact about yourself, and I’ll return your call as soon as possible.”
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What voice do you want to convey when speaking with customers? This may be professional, casual, or even humorous.
Set up voicemail online The online voicemail Setup Wizard walks you through every step of setting up your voicemail. For more info about voicemail, check out the AT&T Phone for Business Voicemail (PDF, 6.28MB). Log in to myAT&T.If you don’t have a myAT&T account, register to establish your Member ID and password. From the Account Overview Page
Good afternoon. You have reached the office of (…). Leave a brief message with your contact information. I will call you back as soon as possible.
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Website: https://corporatefinanceinstitute.com/resources/careers/soft-skills/professional-voicemail-greetings/
17. Hi, this is [your name] at [X Business Name]. Our office is currently closed, but I’ll be back in the office at 9 a.m. tomorrow. Feel free to leave a message or send me an email at [email address], and I’ll get back to you as quickly as possible.