6.) Hola y bienvenido/a a John Doe AG, la agencia para muestras de productos. Lo sentimos, todas nuestras líneas están ocupadas en este momento. Por favor, inténtelo de nuevo más tarde o manténgase a la espera. Gracias. Su equipo de John Doe.
Do not rush your greeting – this may leave the caller feeling like they are also being hurried.
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But even that has its limits. “Voicemail transcription still requires customers to leave a message, and they’re just not doing that,” Boalt says.
5.) Bem-vindo a John Doe - Obrigado por sua ligação. Atualmente estamos todos em atendimento. Por favor, aguarde, lhe atenderemos em breve
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Hearing this message, the following things would have happened to your prospects: They would realize that they have reached the right person so no doubts of confusionThey would understand why the person isn’t available to take the callThere is a confirmation that the minute the person is available they will cater to the prospect which is why the prospects will actually leave their contact details
1.) This call may be monitored and recorded for training or quality assurance purposes
Welcome to Business 1300 where our mission is to make your business even more outstanding. Please hold the line and one of our representatives will be with you shortly.
State your name clearly so the caller knows they have the right number. 3 of the messages I heard last month were missing his/her name.
3.) Éste es un servicio de pago. Si se mantiene a la espera le transferiremos con un técnico. En caso de que no sea lo que necesita, por favor, cuelgue.
44. Hello, you’ve reached [X department] at [X company]. Our team is currently out of the office, but we’ll be happy to assist you when we return. Leave a quick message that includes a callback number and a team member will reach out within one business day.
As a customer service representative, you need to be as helpful as possible to your customer – even if you cannot speak to them in real time.
3.) Добро пожаловать в «Вася Пупкин и Ко» – если ваш язык немецкий, пожалуйста, нажмите 1 - для английского языка, пожалуйста, нажмите 2.
4.) Welcome to John Doe. Personally, you can reach us during our office hours Monday to Thursday from 9am to noon and 2pm to 4pm, and Friday from 9am to noon. You are welcome to tell us your request by mail to [email protected] and we will get back to you as soon as possible - Thank you.
It can be overwhelming to someone calling if your voicemail suggests they leave their name, address, time of calling, reason why calling, best phone number to call them back at, etc. They might not be prepared with all of the information and could end up leaving a confusing and flustered message. Instead, just kindly ask the person to leave their name and number and reassure that someone will be in touch as soon as possible.
Hi, you have reached Angela, Senior Recruitment Specialist. If you are calling to inquire about the status of your application, you can access that information by logging into your account on our online portal, where you applied. Due to the high volume of applications we receive, it is not possible to respond directly to all applicants, only to those whose candidacy is being pursued. For additional information on our recruitment process and what you can expect, please review the FAQ page on our website. If you need immediate assistance, please call back and dial extension 6 for the Human Resources receptionist, or you can leave a message, and I will return your call. Thank you.
"Voice mail has lost its appeal primarily because it's very much tied to the notion of the phone and your communication being tethered to a physical thing or a physical location," he says.