Hi, we aren’t in at the moment, if you are trying to sell us something please start speaking now and hang up at the beep, everyone else start speaking at the beep and hang up when you’ve finished.
12. “Hello, you’ve reached the Customer Support department at [company name]. We are unable to take your call at the moment. We know your time is valuable so instead of placing you on hold, let us call you back! Please leave your name, phone number, the reason for your call, and two different times that are convenient for you to receive a call back from us. Thank you!” Get a better idea of your caller’s schedule by asking them for a few different times you can call back. Their time is important, too!

The extension users may want to make their voicemails more personalized and professional depending on presence, you can set personalized voicemail greetings for each user. Upload an extension voicemail greeting Log in to PBX management portal, go to Extension and Trunk > Extension, edit the desired extension. Click Voicemail tab. In the Voicemail Greeting section, click Greeting Management. In the pop-up window, click Upload. Select an audio file to upload.
There is no option under this to change voicemail greeting. When I go to My account settings there is only the option to forward calls or to go to voicemail but no option there to change the greeting (as the on-line versions show). I receive voice-mails and can retrieve them so I have this feature. Thank you! This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. Subscribe Subscribe Subscribe to RSS feed Report abuse Type of abuse Harassment or threats Inappropriate/Adult content Nudity Profanity Software piracy SPAM/Advertising Virus/Spyware/Malware danger Other Term of Use or Code of Conduct violation Child exploitation or abuse 250 characters remaining Cancel Submit Replies (71)  Microsoft Agent Moderator