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2. Personal Voicemail Greetings. Customer Support Representative Voicemail Greeting. Hello, you've reached [name] at [X company]. If you need help with [X reason] please contact [X person/X system] or [visit our website and send us an email].
This article is about the second main type of greeting – the voicemail greeting. All businesses should have professional voicemail greetings at the company level (i.e. your general business number), department level (e.g. customer service), and employee level, where applicable. It’s important that each of these voicemail greetings align with the brand and personality of your company to ensure that every caller has a consistent experience. Let’s dive in!
If voicemail is off, make sure to use a greeting that doesn't instruct customers to leave a message. For details on creating greetings, see Creating a custom greeting. Phone lines and digital lines
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Click on Audio Library Click Add Audio Speak into your mic to get level then click Next
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Let’s say you’re a restaurant owner and you want to greet all your suppliers by name when they reach your voicemail. Your suppliers are saved in your phone’s Contact list, so you could write a greeting like: Hi {FirstName} from {Company}, I’m out of the office this week, but please leave me a detailed message and I will return your call as soon as I am back next week.
The first thing your callers should hear is the name of your business or organization. This assures them that they have dialed the right phone number and keeps them on the line. You may also want to include your address if there are multiple companies with the same name.
Besides creating an audio file in the right format (Adaptive Multi-Rate), you also need to trick the iPhone to upload your new greeting to the AT&T servers:
Let’s be honest, you (hopefully) set up your voicemail when you first got your phone, and it probably hasn’t changed since then. If you’re about to start job-hunting, now is the perfect time to refresh your professional voicemail greeting.
Hi, you’ve reached (name)’s answering machine. He/she is not in right now, but I’m totally open for suggestions.
2. Tap and hold the "1" for about two seconds until the phone automatically calls voicemail.
Want to know if someone blocked your calls? Learn more about how to find out if someone blocked your number.