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The easiest way to record and program professional voicemail greetings for your phone system is to write down a script. Choose someone to record your script - the one who can speak without hesitating or stuttering, has a friendly voice and can annunciate and pronounce each name and word clearly.
This is a test. This is a test of the Answering Machine Broadcast System. This is only a test.
17. “Happy Holidays from [company name]. Our hours are a little bit different this holiday season. [List hours]. We hope it’s not an emergency, but if so, we’ve got you covered. Contact us at [company email/other support lines] and we’ll get back to you ASAP. For all other inquiries, we’ll contact you when we are back from the holiday – we might be a few pounds heavier but eager to speak with you! Happy Holidays.” Things happen during the holidays, we know. Let your callers know you are still there just in case!
This article is about the second main type of greeting – the voicemail greeting. All businesses should have professional voicemail greetings at the company level (i.e. your general business number), department level (e.g. customer service), and employee level, where applicable. It’s important that each of these voicemail greetings align with the brand and personality of your company to ensure that every caller has a consistent experience. Let’s dive in!
Voicemail to Text. When you can’t listen to your voicemails, easily read them on your phone with the Voicemail to Text feature. The Voicemail to Text (V2T) feature transcribes and sends your voicemails to you by email or SMS text. With V2T you can easily glance down at your phone to read important messages while in a meeting.
This topic describes the voicemail capacity and limitation for a voicemail.
“Congratulations! You’ve reached the right person! It’s [your name]. Unfortunately, you’ve called at the wrong time. Please leave a message with all your contact information, and I’ll call you back within 24 hours.”
Now select “Greeting” in the upper left of the screen. Tap “Custom” and then “Record” to record your personalized voicemail greeting.
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While there are endless ways you could say hello in a custom voicemail greeting, there are a few main generic lines that most of us have probably heard many times. Hello, you have reached the voicemail of (person of company) we are unable to get to the phone at the moment, please leave your name and number, and we will be happy to call you back soon. Thank you. Thank you for calling (company or person) we are not available or are on the other line with another customer, please hold and a representative will be with you shortly. Thank you for calling (company) if you know the extension of the person you are trying to reach dial it now, for billing press 1, for customer service press 2. or press 0 for the operator. Each professional custom voicemail is unique to the person or the company and can be structured any way you need it to represent your brand, business, or you as a person. There are options such as adding music that also make the voicemail greeting attractive. These are all ideas that we can work on in the free consultation I offer on all projects. It is best if you have the script on a word doc or notepad, and if you need help refining, I can help there also.
Informal voicemail greetings are those that don’t adhere to the rules of professional and business voicemail greetings. Here, you are free to just leave a simple greeting, or use it to show your more witty side. This style of greetings can be used for both home and business if you like, depending on the type of caller you expect. For instance, a novelty shop could probably create a rather informal message, using sound effects that represent the type of items they sell.
Let callers know that your business is closed but their call is still important. With after hours business voicemail greetings, you can give them emergency options or a commitment to call them back by allowing callers to leave a voicemail for an employee or department.
Oh - if anyone is still curious: I recorded the greeting via the phones custom greeting function, then called to listen to it from another phone, then turned off the phone and called again. Same message. I had wondered if just maybe the phone played the message when on, and the carrier played the message when the phone was unreachable.
Check your voicemail on iPhone. In the Phone app , Visual Voicemail (available from select carriers) shows a list of your messages. You can choose which ones to play and delete without listening to all of them. A badge on the Voicemail icon indicates the number of unheard messages.