The personalized greetings can delight the callers, and let them know why you’re unavailable and how they can contact you.
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Keep in mind that short greetings are often much better then trying to say way too much that could confuse your callers. Some pointers to ask, “please leave your name and number”, or maybe ask them to go your business website to contact you by email, or even as simple as text.
Most of you will agree when I say that one of the coolest features of Google+ is Circles, which lets you create groups of people to share specific things with, rather than sharing with everyone in your network by default. Today I came across an iOS app that basically has the same system in place, but for voicemail. It’s called On Voicefeed and it lets you build groups (family, friends, work, girlfriend/boyfriend) and set personalized voicemail greetings for each of those groups.
A formal voicemail greeting is one with a professional tone. It could be for a business or for personal reasons. Formal voicemail greetings are designed to impart a sense of authenticity. They leave the caller with a sense of trust in your abilities, whatever they may be.
Voxist users today benefit from the efficiency of our high-quality transcriptions which allow them to read their voicemail messages in-app or via email. They can also delight their callers with customized greetings which they record using their own voice. Our loyal customer base calls us a “voicemail on steroids” (yup we couldn’t make this up ourselves), but there’s one personalized greeting feature they’ve been requesting us to add since the day we launched….
“Hey, there! This is [your name]. Please leave me a message with your name, number, and the reason you’re calling. If you also tell me [insert random fact] I’ll be sure to move you to the top of my call list. Have a great day!”
You should script out your greetings, rehearse, and find a tone of voice that is reflective of your professionalism and your company’s personality. If applicable, your tone and your message should take into account that certain industries and companies are more conservative than others.
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Help CenterJoin a Test MeetingOnline ClassesBlogWebinars & Daily DemosIntegrationsWebex EssentialsWebex CommunityBusiness Continuity Planning Login to Self Care Navigate to 'Settings: Voicemail' Set 'Reset Busy Message='Yes' or 'Reset Unavailable Message'='Yes' depending on which 'Greeting message' is set Click on the 'Save' button The system will delete the custom greeting message and revert to a default greeting message in the *English language. Login to Administration Navigate to 'Extensions' Edit Extension 1000 Click on 'Advanced Options' Set 'Reset Busy Message='Yes' or 'Reset Unavailable Message'='Yes' depending on which 'Greeting message' is set Click on the 'Save' button The system will delete the custom greeting message and revert to a default greeting message in the English language. Retrieved from "http://wiki.bicomsystems.com/index.php?title=HOWTO_Delete_Custom_Voicemail_Greeting_Message&oldid=3035" Main page Download page as PDF Printable version Help What links here Related changes Special pages Printable version This page has been accessed 1,622 times. - Disclaimers - About Bicom Systems Wiki
As you look to update your script, here are a few questions to ask: Will your voicemail greeting be funny, so your callers think your business is fun? Do you want the tone to be more professional, so it gives callers the impression you only work with Fortune 500 companies? Do you want to record a brief message, or will a more detailed message be helpful? Knowing these answers will help you craft a personal voicemail greeting unique to your company.
While there are endless ways you could say hello in a custom voicemail greeting, there are a few main generic lines that most of us have probably heard many times. Hello, you have reached the voicemail of (person of company) we are unable to get to the phone at the moment, please leave your name and number, and we will be happy to call you back soon. Thank you. Thank you for calling (company or person) we are not available or are on the other line with another customer, please hold and a representative will be with you shortly. Thank you for calling (company) if you know the extension of the person you are trying to reach dial it now, for billing press 1, for customer service press 2. or press 0 for the operator. Each professional custom voicemail is unique to the person or the company and can be structured any way you need it to represent your brand, business, or you as a person. There are options such as adding music that also make the voicemail greeting attractive. These are all ideas that we can work on in the free consultation I offer on all projects. It is best if you have the script on a word doc or notepad, and if you need help refining, I can help there also.
Typically, a good business voicemail greeting should comprise the following elements: A warm greeting. Your name, the name of your company and department name. Make an apology for being unable to take the call. Ask the caller to leave a message. Let the caller know when to expect a return call.
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