Your voicemail greeting is the message your callers hear when they reach your voicemail. There are two types of voicemail greetings - Busy and No Answer. The Busy greeting is played when you are on another call and do not have call waiting, and the No Answer greeting is played when you do not answer the call.
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Why would you remove support for this? I'm completely amazed. I thought my old custom greeting got lost during an update but not to have a BASIC feature that has been available since Skype's inception is just foolish. I now can't change my message if I'm on vacation or travelling on business or anything. This is a major step backwards in terms of functionality. I'm pretty sure Microsoft is trying to let Google take over the world. In reply to JamesWEwing's post on March 13, 2018
First you need to know how much time your phone system or provider allows for the duration of the greeting. Some are 30 sec some are longer. Then you need to have a few ideas of what you want to say, or ask your callers.
Voice mail in Microsoft 365 will no longer be supported beginning in January 2020.
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Voicemail recording services can include targeted greetings that provide valuable company information such as promotional offers, upcoming sales, and new feature announcements. Greetings that offer current marketing promotions are an effective way to sell more of your products or services and improve customer retention.
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Open your phone’s voicemail app, then tap (or in some cases, tap and hold) the message you want to save. You should be presented with a list of options; the save option will usually be listed as
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A name recording is the most basic way to personalize your voicemail box. It inserts your name into the default unavailable greeting: “The person at mailbox [four-digit voicemail box number] is unavailable. Please leave your message after the tone. When done, hang up or press the pound key.” Dial *98 on your OnSIP-registered phone. Enter your voicemail box number. Enter the PIN/password for your voicemail box. Press 0 for voicemail box options. Press 2 to record your name. Default Unavailable Greeting
Here comes the bad news: I have a few complaints about the app, most of which could ultimately be resolved in a software update. The first is the voices, as I’ve already said. Secondly, the app UI isn’t all that smooth. I found myself tapping buttons three or four times before I got a response, and that was over a pretty solid WiFi connection. Luckily, little stuff like that can be fixed in an update, and we hope that the folks at Orange Vallée get that cleaned up soon.
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Yes, though if there's no preexisting greeting the GUI won't detect it if placed in the filesystem. I suspect a database entry is needed for the GUI to "see" the greeting. As a workaround a greeting could be recorded (so that the database entry is present) and the file replaced, but that's getting to be quite a task end-to-end. Also I don't know if the database stores the length of the recordings, which could be problematic during playback if the original and replacement audio files are different lengths. I will do some testing. Thanks. Aug 16, 2018 #4
9. To listen to your recording, click "Play" on the left-hand side of the screen.