Voice mail in Microsoft 365 will no longer be supported beginning in January 2020.
You can set up and manage your voicemail greetings in the Calling User Portal.
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5. To set up your voicemail, check "Custom." Tap "Custom" to record your own voicemail greeting.
Are you creating a voicemail greeting for your entire company or team? These business voicemail greetings will do the trick.
By default, the telephone number is the one assigned to you by your organization, but it could also be a cell phone number or email address. In that case, voice mail would be played back through your email Inbox.
Businesses should have two main types of greetings to create an excellent call experience. The first one is what we call a “welcome greeting” – this greeting welcomes callers to your business. Typically, a welcome greeting will present a menu of call options like hours, location, or customer service. For more details on how to create a welcome greeting for your general business number, read this article.
If you create a call answering rule but don't specify an action, your caller will hear the following prompt: "You have reached the mailbox of
Here are several tips to consider when setting up a professional voicemail greeting:
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The above eight rules of engagement for voicemail greetings may sound easy enough, but they’ll require some practice to get just right. Let’s look at some examples to provide some context in how to apply the rules to various types of greetings and situations.
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That’s why it’s critical that each customer interaction with your business is consistent, positive, and represents the values and personality of your company. This includes your storefront, website, social media presence, emails, and every interaction you have with your customers, both online and in-person.
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14. “Thanks for giving us a call! We promise it’s never a bad time for [company name], but you’ve reached us after-hours. Please leave us your name, number and the best time to reach you and we’ll give you a call when we are open.” Let’s face it, you’re not always open. Yet that doesn’t mean you don’t want to help your caller. Let them know you’ll call them right back when you’re open again.
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Some phone systems require the recording to be on a mp3 or wav file, and some you just have to record the greeting right into your phone. This last way is likely one you have tried already. Use the link here to find a FREE voicemail greetings for business. These are scripts you can modify for your use.