If you create a call answering rule but don't specify an action, your caller will hear the following prompt: "You have reached the mailbox of . Please call back later. Goodbye." and the call will end.
Creating a voicemail greeting might not be fun, but with the scripts I’ve shared, you should have an easier time. No need to practice time and time again — simply plug in your name, company title, and other details, then read it out loud to your phone’s voicemail greeting recorder. With a professional greeting, you’ll continue nurturing prospects even if you don’t pick up the phone.

When I go to the voicemail icon and click it it automically calls voicemail. I have no other options available.
Not sure what to say, or is your existing greeting making people doze off? Here’s what we recommend: “Hello. You've reached ______. Please leave a message and we'll get back to you as soon as we can. Thank you, and have a great day.”