Update, the database doesn't appear to store the length of the audio file, so it shouldn't be a problem if the original and replacement audio are different lengths. Inserting an entry into the "v_voicemail_greetings" table should resolve the GUI "seeing" the greeting, but there is a voicemail_greeting_uuid column that is a long string of hex. I can randomly generate something, but does anyone know if it needs to be stored/registered/etc elsewhere? Sep 29, 2016 2,686 465 83 Aug 16, 2018 #5
The bottom line is that a business’s situation is likely to change often and rapidly, each of which need a unique and applicable voicemail greeting to cover the circumstances and timeline. For example, callers shouldn’t reach a business-as-usual voicemail, and therefore expect a return call within the business day, if the subject they’re calling is out on vacation for two weeks. Such a lack of communication is a recipe to lose that caller’s trust and tarnish the brand’s reputation.

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In this blog post, we'll cover how to set up several voicemail greetings: a name recording for your voicemail box, a default greeting, and a temporary (for holidays and vacations) greeting.