The above eight rules of engagement for voicemail greetings may sound easy enough, but they’ll require some practice to get just right. Let’s look at some examples to provide some context in how to apply the rules to various types of greetings and situations.
Create professional phone greetings for specific events and holidays to keep customers excited and connected with your business. Provide holiday promotions or advertisements to build customer loyalty, or simply let the caller know your business is closed in observance of a holiday.
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If you are using something else to record, drop us a line, we will be sure to follow up. To make the best impressions on your customers, we have some tips for recording on your own. Take a look at these 5 Tips for Perfect Voicemail Greetings.
For many small businesses, the announcement will send the caller straight to a voicemail box. But larger organizations may decide to direct callers to a phone menu or forward the call to an external destination, depending on the situation. These options can include: Listing individual voicemail boxes for different departments or employees. Forwarding calls to a professional answering service. Giving callers an option to connect to an after hours or emergency support line. Directing calls to a personal cell phone. Presenting menu options for additional recordings about office locations, ongoing promotions, and other information.
Hi, you’ve reached the home of [name]. If you are calling to collect a student loan, gambling debt, or other obligation, please press 1 and hang up now. If you are selling any product or service, or requesting charitable donations, please press 2 and hang up now. Otherwise, press 3 and leave your message now. Pressing 3 is optional.
7. Once you begin recording, you'll see the line turn red. This indicates how much time you have left. You'll have about two minutes to record your greeting - chances are you won't need that long.
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Seasonal Greetings; Custom Voicemail Greetings. For individual departments these can be used to create a consistent tone and voice for the business across all departments. Prevent caller hang-ups by providing them the assistance and/or call back they need. Use any of our VoIP packages to ensure your business runs smooth.
You can customize each greeting for each phone number within your OpenPhone account. In addition, you can change it as often as you need.
Departments and teams are typically organized by function – customer service, tech support, sales, billing questions, etc. When a team is busy handling other calls, encourage your callers to leave a message and reassure them that you will get back to them within a reasonable time frame. It’s important that you actually follow through to avoid upsetting your callers.
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Professional phone greetings, prompts & messages on hold can be used for any company type and industry, from banking to medical.
Please note that if you record an unavailable greeting, it will be used instead of the default message with your name recording.
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Hi, you’ve reached (name)’s answering machine. He/she is not in right now, but I’m totally open for suggestions.
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This topic provides a list of devices and software which were tested and proven to be interoperable with the Yeastar P-Series PBX System.