Microsoft continues to ride roughshod over people who have been users - at not inconsiderable expense - for YEARS. Skype itself is NOT free to use (even leaving aside my paid phone number) because it wastes hours and causes anxiety and frustration, each of which has a cost. Skype was never perfect but it had some degree of honesty before it was swallowed up by Microsoft.
That’s why it’s critical that each customer interaction with your business is consistent, positive, and represents the values and personality of your company. This includes your storefront, website, social media presence, emails, and every interaction you have with your customers, both online and in-person.

Hello, you have reached X (service provider). Unfortunately, all our agents are engaged in talking to other customers. You can stay online or to resolve something urgent, try our live chat service. You also have the option of leaving your name, ID and number and our agents will revert to you at the earliest.
If you need assistance with your script, please inquire about our voiceover script writing service by utilizing our contact form. We also have the ability to add any royalty-free background music to any voiceover order for only $5. You can indicate the type of music when ordering.