A custom phone greeting is a recording that plays automatically when a customer calls. They can be set to play right at the start as a professional welcome, as a voicemail greeting, or even as an away message when you can’t answer. Business phone greetings can give your small business a larger and more professional appearance.
A personalized greeting is a special message callers receive when you can’t answer the phone. With YouMail, every caller can receive a personalized voicemail greeting that you set in the app. Simply select their number, choose their greeting and YouMail will begin greeting them warmly.

If your recording is vague, confusing, or drags on, customers will lose interest and hang up the phone instead of leaving a voicemail message. To help you create an effective after hours announcement, here are some best practices and sample scripts you can employ.
I had the same issue and was able to figure it out. When in phone mode, press and hold the 1. This will dial into your voicemail system the "old school" way. Here you need to follow the prompts to set up your greeting for the first time. You can change other settings here as well. Once you have created an outgoing voicemail message, go to the voicemail menu on the iphone, choose custom and press play. You should here the greeting. Press save to verify it. Jun 30, 2007 6:09 PM View answer in context first Page 1 of 1 Page 1/1 last User profile for user: Cameron Jewell Cameron Jewell User level: Level 2 (460 points) Jun 30, 2007 4:52 PM in response to Dave Low In response to Dave Low