A professional voicemail greeting is a recorded message that welcomes callers to your business when no one is available to pick up the call. For a polished call experience, the greeting should reflect who the client is calling – whether a general business number, department, team, or individual – and when the customer can expect the call to be returned.
“Greetings, this is Science Officer Spock. Currently there are no lifeforms available to take your call but at the pre-arranged audio signal, please feel free to leave any verbal communication you feel is necessary. Live long and prosper.”
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5. The Serious Greeting. I’m going into hibernation for a few months. For more updates, check my Facebook page. Hello, to reach the person you are calling, please say the password.
As a bonus, here is an example of our own holiday voicemail greeting here at OpenPhone:
Extension users can dial *2 on your phone to access the voicemail menu. Below is the detailed voicemail menu.
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Thank you for calling ABC Company. We are currently closed for the holiday. Our normal business hours are 8 am to 8 pm, eastern time, Monday through Friday. Your call is very important to us. Please leave your name, phone number, and a brief message regarding your call. We will return your call on our next business day. Thank you.
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A custom greeting helps your business look bigger and more professional. Tresta makes it easy to record or upload the perfect greeting to your phone system. and a member of our voice talent team will be happy to record it for you for free. A Lot More Than Just Custom Greetings.
Keep callers on the phone with messages on hold. Make announcements while they’re waiting or being transferred.
Insurance agents have to deal with large numbers of clients almost all through the year. So, they are extremely busy and cannot take calls of clients. For them resorting to voicemail messages become inevitable. Here is one instance of VOIP phone service for businesses like this:
For many small businesses, the announcement will send the caller straight to a voicemail box. But larger organizations may decide to direct callers to a phone menu or forward the call to an external destination, depending on the situation. These options can include: Listing individual voicemail boxes for different departments or employees. Forwarding calls to a professional answering service. Giving callers an option to connect to an after hours or emergency support line. Directing calls to a personal cell phone. Presenting menu options for additional recordings about office locations, ongoing promotions, and other information.
iPhoneAlley details a technique to trick the iPhone into using any custom audio file as your voicemail greeting.
I’m home right now . . . I’m just screening my calls. So just start talking and if you’re someone I want to speak to I’ll pick up the phone. Otherwise, well, what can I say?