While email and text support saw an increase in recent years, many customers, partners, and potential hires still prefer to call your company directly. When writing your voicemail script, include basic information such as a short greeting, your company name, an invitation to leave a short message, and the time frame in which the caller can expect a return call. If relevant, you may want to include your office hours, extensions for company departments, and the contact information for your office manager or HR department.
We’re all familiar with this type of voicemail greeting. Simply put, a caller reaches you by dialing your number or extension directly. For an optimal personal voicemail greeting, be clear about who you are, the team you’re on, and when the caller can expect a callback. Unlike company and department voicemail greetings, you may not be able to configure a greeting for open and closed business hours. If that’s the case, use a general voicemail greeting that accommodates both scenarios.

The system places a call to the selected extension. Answer the call, and record greeting on the phone.
I was playing around with recording a voicemail greeting this morning and it was working then. But I messed it up and figured I'd fix it later. Now when I go to record a greeting it doesn't do anything. I click on Custom and click record and nothing happens. I click play and it comes back with an error "Voicemail Error - There is no previously recorded greeting." iPhone, Mac OS X (10.4.10) Posted on Jun 30, 2007 4:32 PM Reply I have this question too (94) I have this question too Me too (94) Me too Helpful answers Drop Down menu Helpful answers All replies Question marked as ★ Helpful User profile for user: carolem carolem (5 points) Jun 30, 2007 6:09 PM in response to Dave Low In response to Dave Low