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Don't lose customers after hours. Here are some best practices and sample scripts for professional auto attendant and voicemail phone greetings.
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A monotone voice can be a turn off for a caller. You want your caller to feel like they missed out on speaking with you — not like they dodged a bullet.
You can view and manage the greeting in Greeting Management.
For more accessibility options, see Learn how to navigate Skype for Business using accessible features.
1. YouMail. YouMail is one of the most popular and frequently used voice mail applications. You can also make an individual reply for each contact. Callers will get the information they need to hear from you – for example, you can give the most important people your other contact for communication.
Please leave your name and telephone number after the beep. Thank you for calling. You have reached the office of James Bucki. I can’t take your call right now, but if you leave me a message after the tone, I will return your call as soon as I can.
Oh lord…is it you…again? Well, if you must, leave a name and number after the beep. I’ll try to return the call, if I can stand it, that is.
Create recordings as long or as short as you need. Total recording time can vary, but on average, 75 words equals about 30 seconds.
41 Funniest Voicemail Greetings in the World. Many years ago, in a time before cell phones (Yes it exists, and I remember it!) I used to get inundated with phone calls to my landline at all times of day and night.
14. “Thanks for giving us a call! We promise it’s never a bad time for [company name], but you’ve reached us after-hours. Please leave us your name, number and the best time to reach you and we’ll give you a call when we are open.” Let’s face it, you’re not always open. Yet that doesn’t mean you don’t want to help your caller. Let them know you’ll call them right back when you’re open again.
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(make a little noise in the background). Hi, you’ve reached your friend’s house. He/she isn’t home right now and I took the opportunity to rob it. I was about to steal the machine as well and you called. After the beep, leave your name and number. I will write it on a post-it and leave it on the refrigerator for him/her to see. Oh and one more thing; where did you say you lived?
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One of the best and quick fix to this issue is to turn off Wi-Fi for once and switch to Cellular data connection and then try to change the default greeting to custom on iPhone.
Avoid background noise. Whether you have music playing in your office, or you’re sitting in a coffee shop, background noise can make it difficult for your customers to understand your greeting. Limit the noise around you when you leave your voicemail greeting.