1. Select the fixed key with the envelope graphic, or dial the phone’s phone number.
Over 1,000 pre-licensed on hold music tracks available to complement your professional phone messages!
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Phil Schiller Says iPhone Was 'Earth-Shattering' Ten Years Ago and Remains 'Unmatched' Today
Not sure what to say, or is your existing greeting making people doze off? Here’s what we recommend: “Hello. You've reached ______. Please leave a message and we'll get back to you as soon as we can. Thank you, and have a great day.”
You could also record a custom greeting in a visual voicemail app, if you have one installed.
There are very few cases in which our telephone answering service would recommend having an antiquated voicemail answer your incoming calls. A Courteous Communications can recommend these 10 recordings for personal use only. Your business callers may not appreciate these voicemail recordings, but your friends and family will surely get a kick out of them.
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Departments and teams are typically organized by function – customer service, tech support, sales, billing questions, etc. When a team is busy handling other calls, encourage your callers to leave a message and reassure them that you will get back to them within a reasonable time frame. It’s important that you actually follow through to avoid upsetting your callers.
“Hi! You have reached [your business]. All of our staff are currently busy helping other callers. We understand how valuable your time is, and rather than keeping you on hold, we will make sure to call you back.Be sure to leave us a detailed message with your name and number. We will return your call within two business hours. Thanks!”
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2. Once there, tap on "Greeting" in the top-left corner. Your iPhone will take a few moments to fetch and load your current voicemail greeting, which you can play using the controls in the middle of the page.
“Hello, this is Morgan Freeman. I wish I could tell you that Morgan Freeman was available to take your call. I wish I could tell you that, but this is no fairytale world. Morgan Freeman is gone now; to where I cannot say. But if you’re lucky, I might just call ya’ back. Get busy leavin’ your message.”
If you started your company more than a year ago, it’s probably time to change your voicemail script. Your recording should match the brand, tone, and voice of your company — just as though a caller were speaking to a member of your team.
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