voicemail greetings template
8. Hi there. This is Joe speaking. I’m home right now, and in a moment I’ll have a decision to make. Leave your name and number and I’ll be thinking about it…
While there are endless ways you could say hello in a custom voicemail greeting, there are a few main generic lines that most of us have probably heard many times. Hello, you have reached the voicemail of (person of company) we are unable to get to the phone at the moment, please leave your name and number, and we will be happy to call you back soon. Thank you. Thank you for calling (company or person) we are not available or are on the other line with another customer, please hold and a representative will be with you shortly. Thank you for calling (company) if you know the extension of the person you are trying to reach dial it now, for billing press 1, for customer service press 2. or press 0 for the operator. Each professional custom voicemail is unique to the person or the company and can be structured any way you need it to represent your brand, business, or you as a person. There are options such as adding music that also make the voicemail greeting attractive. These are all ideas that we can work on in the free consultation I offer on all projects. It is best if you have the script on a word doc or notepad, and if you need help refining, I can help there also.
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We’re keeping it simple with this one. Just a few basic elements to help you get started. As long as you know who your audience is, the message you wish to convey, and the information you need from the caller, the rest should fall into place quite nicely. Let’s face it, a voicemail greeting for a lumber company will probably be different than that of a psychologist’s office. One greeting is aimed at securing potential customers, and the other is geared towards appointments, more or less. Once you are certain who your caller is, the better your voicemail. Center on your audience, first and foremost. Knowing what to relate ensures that your caller will leave the right message. For instance, if you’re a retail store, you would include your hours of operations, and perhaps any specials that you’re running. If you are a therapist’s office, then you’d need to include an alternate number in case a patient is having an issue and requires immediate help. Again, this will vary depending on the business. Here, a therapist would definitely request the caller leave their contact information. However, a retail store chain might not request that. There are also complex voicemail systems such as those used by mobile phone services, which ask you to press a certain number on your phone, where you are asked to leave your account information. Again, as you can see, it all boils down to the demographics of your callers, and what you need from them to conduct the best business possible. Depending on the situation, your caller might be in a good mood or not. In either case, they’ll probably be eagerly awaiting your call. So, it stands to reason that you only promise them a call back if you can deliver. In other words, if you’re a small shop and you’ve decided to close due to a much-needed sabbatical, then don’t leave a voicemail greeting where you promise them to call right back. However, if you have an active customer service staff, then you can promise to return their call within the same day.
Hello, you have reached Dr. X. Right now, I am with a patient, so I’m unable to respond to your call immediately. If you need help with a prescription, call number Y. If you need to book/modify an appointment, call number z. Please, leave your name, and phone number and reasons for calling.
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2. Personal Voicemail Greetings. Customer Support Representative Voicemail Greeting. Hello, you've reached [name] at [X company]. If you need help with [X reason] please contact [X person/X system] or [visit our website and send us an email].
The script is relatively similar, but the doctor is including a good reason for not being available, so patients don’t feel like they’re being ignored. He’s also left another avenue for patients to get in touch if they need some urgent help.
